FDA Adverse Event Malfunction Summary report: N

COULTER AC*T DIFF 2 ANALYZER

MDR report key: 1911187 · Received November 30, 2010

Report

Report Number
1061932-2010-00232
Event Type
Malfunction
Date Received
November 30, 2010
Date of Event
November 1, 2010
Report Date
November 1, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K990352
Removal / Correction Number
N/A
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SPECIMEN WAS COLLECTED AS A FINGER STICK. PREVIOUSLY RUN PATIENT SAMPLES WERE RERUN TO CONFIRM BACK TO THE LAST ACCEPTABLE CONTROL RUN. CONTROLS WERE RUN BEFORE THIS INCIDENT AND RECOVERED WITHIN ASSAY RANGE. THE INSTRUMENT IS CURRENTLY PERFORMING WITHIN QC SPECIFICATIONS WITH RESPECT TO CONTROLS (ACCURACY) AND REPRODUCIBILITY (PRECISION). A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND VERIFIED THE INSTRUMENT OPERATION.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) STATING THAT THE COULTER AC*T DIFF 2 ANALYZER GENERATED AN ERRONEOUSLY LOW HEMOGLOBIN (HGB) RESULT ON A SINGLE PATIENT SPECIMEN ON INITIAL RUN AND RERUN. THE RERUN HGB RESULTS DID NOT HAVE ANY INSTRUMENT GENERATED FLAGS. ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY AND THE PATIENT WAS SENT TO THE ER AND REDRAWN WITH A COMPLETE BLOOD COUNT (CBC) PERFORMED THAT RECOVERED A NORMAL HGB VALUE. CORRECTED REPORTS WERE ISSUED. THE RESULTS, PROVIDED BY THE CUSTOMER. THERE WAS NO DEATH, SERIOUS INJURY, OR CHANGE TO PATIENT TREATMENT DURING THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER AC*T DIFF 2 ANALYZER AUTOMATED DIFFERENTIAL CELL COUNTER GKZ BECKMAN COULTER, INC. AC*T DIFF 2 N/A

Patients

Seq Age Sex Outcome Treatment
1 Hospitalization