FDA Adverse Event Malfunction Summary report: N

VITROS 350 CHEMISTRY SYSTEM

MDR report key: 1910165 · Received November 30, 2010

Report

Report Number
1319681-2010-00260
Event Type
Malfunction
Date Received
November 30, 2010
Date of Event
November 1, 2010
Report Date
November 30, 2010
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION CONCLUDES THAT THE CUSTOMER OBSERVED BIASED VITROS PHYT QUALITY CONTROL RESULTS WHEN USING THEIR VITROS 350 SYSTEM. THE INVESTIGATION DETERMINED THAT THE MOST LIKELY CAUSE OF THE PHS EVENT WAS USER ERROR FOR NOT FOLLOWING THE MANUFACTURER'S INSTRUCTIONS FOR USE FOR THE HANDLING OF THE VITROS IMMUNO-WASH FLUID (IWF). THERE IS NO EVIDENCE THAT THE VITROS 350 ANALYZER OR PHYT REAGENT SLIDES MALFUNCTIONED.

Description of Event or Problem · 1

A CUSTOMER OBSERVED LOWER THAN EXPECTED VITROS PHYT QUALITY CONTROL RESULTS WHILE USING THE VITROS 350 CHEMISTRY SYSTEM. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF PATIENT SAMPLES WERE AFFECTED. PATIENT SAMPLES WERE NOT TESTED DURING THE INTERVAL THAT THE IMPRECISE QUALITY CONTROL RESULTS WERE OBTAINED. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. (B)(4)

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 350 CHEMISTRY SYSTEM CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1