FDA Adverse Event Malfunction Summary report: N

CONSTELLATION WITH LASER

MDR report key: 1910048 · Received November 10, 2010

Report

Report Number
2028159-2010-02164
Event Type
Malfunction
Date Received
November 10, 2010
Date of Event
October 11, 2010
Report Date
October 11, 2010
Manufacturer
ALCON - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K063583
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FI
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE COMPANY SERVICE REP EXAMINED THE SYSTEM AND COULD NOT DUPLICATE THE PROBLEM REPORTED. THE SYSTEM WAS TURNED ON AND FUNCTIONED FINE. THE COMPANY SERVICE REP ATTEMPTED TO DUPLICATE THE PROBLEM REPORTED AND FOUND THAT ANOTHER SYSTEM IS ALSO IN THE SAME ROOM. THE NURSE REMEMBERED SHE HAD PLACED SOME BOXES ON THE TOP OF THE OTHER SYSTEM ON TOP OF THE REMOTE CONTROL. THE REMOTE CONTROLS FOR BOTH SYSTEMS IN THE ROOM WERE BOTH ON THE SAME CHANNEL. IT APPEARS THIS TRIGGERED THE EPISODE WHERE THE SYSTEM WAS RUNNING ON ITS OWN. THE REMOTE CHANNELS WERE CHANGED TO DIFFERENT CHANNELS. THE SYSTEM WAS THEN TESTED AND MET ALL PRODUCT SPECIFICATIONS. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE SYSTEM WAS NOT FUNCTIONING PROPERLY WHEN THE POWER WAS SWITCHED ON IN THE MORNING. THE TOUCH SCREEN DIDN'T RESPOND TO TOUCH, THE FOOTSWITCH DIDN¿T WORK, AND THE SYSTEM WAS MAKING A CLICKING SOUND. THE SYSTEM WOULD NOT PRIME. WHEN THE STAFF WAS ABLE TO GET THE SYSTEM SURGERY WINDOW OPEN, THE SYSTEM STARTED RUNNING FROM ONE MODE TO ANOTHER. THE MODES WERE RUNNING WITHOUT ANYONE ACTUALLY TOUCHING THE SCREEN, REMOTE, OR FOOTSWITCH. A YOUNG CHILD WAS TO BE OPERATING THAT MORNING PLUS ONE OTHER CHILD AND TWO ADULTS. THE FIRST CHILD WAS ALREADY ON THE OPERATING TABLE AND UNDER GENERAL ANESTHESIA. THE SURGERIES WERE CANCELLED. NO PT INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONSTELLATION WITH LASER UNIT, PHACOFRAGMENTATION HQC ALCON - IRVINE TECHNOLOGY CENTER CONSTELLATION NA

Patients

Seq Age Sex Outcome Treatment
1 11 YR