FDA Adverse Event Malfunction Summary report: N

CAVITRON 300 SERIES G310SCLR (DNA)

MDR report key: 19097580 · Received April 12, 2024

Report

Report Number
2424472-2024-00028
Event Type
Malfunction
Date Received
April 12, 2024
Report Date
May 22, 2024
Manufacturer
DENTSPLY LLC
Product Code
ELC
UDI-DI
D00382703121
PMA / PMN Number
K150535
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
DENTIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

SINCE AN OVERHEATING INSERT COULD NECESSITATE MEDICAL SURGICAL INTERVENTION TO PRECLUDE PERMANENT DAMAGE TO A BODY STRUCTURE OR PERMANENT IMPAIRMENT OF A BODY FUNCTION, THIS MALFUNCTION WOULD BE LIKELY TO CAUSE CONTRIBUTE TO A SERIOUS INJURY SHOULD IT RECUR. AS SUCH, THIS EVENT MEETS THE CRITERIA FOR REPORTABILITY PER 21 CFR PART 803. THE DEVICE IS AVAILABLE FOR EVALUATION, THOUGH HAS NOT BEEN RETURNED AS OF THIS REPORT. EVALUATION RESULTS WILL BE SUBMITTED AS THEY BECOME AVAILABLE.

Additional Manufacturer Narrative · 0

WITHIN WARRANTY? NO. NOTES: "(B)(6) 2024 REPAIR TECH: (B)(6). EMV HP; CABLE, CONN/GUN CABLE OPEN. WRENCH #1 IS ILLUMINATED - NO OPERATION DUE TO AN OPEN CONDITION IN THE HANDPIECE CABLE. AS CUSTOMER'S COMPLAINING, HP IS PROPERLY DAMAGED. ADDED HP IN THE REPAIR. UPDATED LATEST VERSION OF SOFTWARE TO IMPROVE PERFORMANCE AND FIXED ALL ISSUES. HARDENED AND DETERIORATED WATER SUPPLY HOSE, DEBRIS BUILDUP IN THE WATER FILTER. REPLACED DAMAGED/WORN COMPONENTS AND RECALIBRATED UNIT TO FACTORY SPECS. QA - DS. NO HANDPIECE RECEIVED FOR EVALUATION." FOR PROPER EVALUATION PLEASE ALWAYS SEND IN ALL ACCESSORIES THAT GO ALONG WITH THE UNIT HANDPIECE # (B)(6). HANDPIECE CABLE # OLD (B)(6)-- NEW (B)(6).

Description of Event or Problem · 0

WHILE THE CUSTOMER WAS USING A CAVITRON 300 SERIES G310 THEY ALLEGE THAT THE HANDPIECE AND INSERT TIPS ARE OVERHEATING. NO INJURY WAS REPORTED FROM THE ALLEGED EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1508584 CAVITRON 300 SERIES G310SCLR (DNA) SCALER, ULTRASONIC ELC DENTSPLY LLC D00382703121

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown