CAVITRON 300 SERIES G310SCLR (DNA)
Report
- Report Number
- 2424472-2024-00028
- Event Type
- Malfunction
- Date Received
- April 12, 2024
- Report Date
- May 22, 2024
- Manufacturer
- DENTSPLY LLC
- Product Code
- ELC
- UDI-DI
- D00382703121
- PMA / PMN Number
- K150535
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- DENTIST
- Health Professional
- Yes
Narratives
SINCE AN OVERHEATING INSERT COULD NECESSITATE MEDICAL SURGICAL INTERVENTION TO PRECLUDE PERMANENT DAMAGE TO A BODY STRUCTURE OR PERMANENT IMPAIRMENT OF A BODY FUNCTION, THIS MALFUNCTION WOULD BE LIKELY TO CAUSE CONTRIBUTE TO A SERIOUS INJURY SHOULD IT RECUR. AS SUCH, THIS EVENT MEETS THE CRITERIA FOR REPORTABILITY PER 21 CFR PART 803. THE DEVICE IS AVAILABLE FOR EVALUATION, THOUGH HAS NOT BEEN RETURNED AS OF THIS REPORT. EVALUATION RESULTS WILL BE SUBMITTED AS THEY BECOME AVAILABLE.
WITHIN WARRANTY? NO. NOTES: "(B)(6) 2024 REPAIR TECH: (B)(6). EMV HP; CABLE, CONN/GUN CABLE OPEN. WRENCH #1 IS ILLUMINATED - NO OPERATION DUE TO AN OPEN CONDITION IN THE HANDPIECE CABLE. AS CUSTOMER'S COMPLAINING, HP IS PROPERLY DAMAGED. ADDED HP IN THE REPAIR. UPDATED LATEST VERSION OF SOFTWARE TO IMPROVE PERFORMANCE AND FIXED ALL ISSUES. HARDENED AND DETERIORATED WATER SUPPLY HOSE, DEBRIS BUILDUP IN THE WATER FILTER. REPLACED DAMAGED/WORN COMPONENTS AND RECALIBRATED UNIT TO FACTORY SPECS. QA - DS. NO HANDPIECE RECEIVED FOR EVALUATION." FOR PROPER EVALUATION PLEASE ALWAYS SEND IN ALL ACCESSORIES THAT GO ALONG WITH THE UNIT HANDPIECE # (B)(6). HANDPIECE CABLE # OLD (B)(6)-- NEW (B)(6).
WHILE THE CUSTOMER WAS USING A CAVITRON 300 SERIES G310 THEY ALLEGE THAT THE HANDPIECE AND INSERT TIPS ARE OVERHEATING. NO INJURY WAS REPORTED FROM THE ALLEGED EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1508584 | CAVITRON 300 SERIES G310SCLR (DNA) | SCALER, ULTRASONIC | ELC | DENTSPLY LLC | D00382703121 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |