FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER

MDR report key: 1908461 · Received November 27, 2010

Report

Report Number
2050012-2010-01422
Event Type
Malfunction
Date Received
November 27, 2010
Date of Event
October 27, 2010
Report Date
October 29, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
JFM
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLE WAS ANALYZED FROM THE PRIMARY TUBE. QC WAS TRENDING DOWNWARDS. NO OTHER SYSTEM ERRORS WERE NOTED AND THE CUSTOMER CONFIRMED NO OTHER CHEMISTRIES WERE AFFECTED. ON (B)(4) 2010, A BCI FIELD SERVICE ENGINEER (FSE) REPLACED THE REAGENT AND SAMPLE SYRINGES. THE FSE FOUND 3 BROKEN CUVETTES, GLASS IN ONE WASH/VACUUM PROBE, AND VACUUM LEAK AT WASH MANIFOLD. THE FSE REPLACED THE WHOLE WASH MANIFOLD ASSEMBLY, AND PERFORMED ALIGNMENTS. THE FSE CALIBRATED BOTH TBIL AND DBIL (DIRECT BILIRUBIN) AND PERFORMED 20 REP PRECISION TESTS ON BOTH CHEMISTRIES. ALL RESULTS WERE WITHIN THE SPECIFICATIONS. THE ROOT CAUSE FOR THIS EVENT WAS HARDWARE. THIS REPORT IS LINKED TO MEDWATCH REPORTS #2050012-2010-01419 AND 2050012-2010-01421.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO AN ERRONEOUSLY LOW TOTAL BILIRUBIN (TBIL) RESULT GENERATED BY UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER. THE RESULT WAS NOT REPORTED OUT OF THE LABORATORY. SUBSEQUENT TESTING ON AN ALTERNATE ANALYZER PRODUCED HIGHER RESULT. THERE WAS NO EFFECT TO THE PATIENT OR USER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER CLINICAL CHEMSTRY ANALYZER JFM BECKMAN COULTER, INC. DXC 800 PRO NA

Patients

Seq Age Sex Outcome Treatment
1