PROCESSOR, TISSUE, AUTOMATED
Report
- Report Number
- 8010478-2024-00009
- Event Type
- Injury
- Date Received
- April 9, 2024
- Report Date
- August 1, 2024
- Manufacturer
- LEICA BIOSYSTEMS NUSSLOCH GMBH
- Product Code
- IEO
- UDI-DI
- 04049188217769
- Report Source
- Manufacturer report
- Reporter Location
- IT
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
ON 23 JULY 2024: THE LEICA BIOSYSTEMS CUSTOMER SUPPORT DEPARTMENT CONFIRMED THAT, AS PER FEEDBACK FROM THE CUSTOMER: NOT ALL SAMPLES WERE DIAGNOSABLE, BUT THAT SINCE THERE WERE MULTIPLE SAMPLES PER PATIENT, THERE WAS NO DELAY IN DIAGNOSIS AND NO RE-BIOPSY NECESSARY. AFTER EVALUATION OF THE INFORMATION AVAILABLE, IT WAS FOUND THAT THE ROOT CAUSE OF THE ISSUE WAS USER RELATED. THE INCORRECT THRESHOLD SETTINGS WERE USED, AND THE REAGENT ALCOHOLS WERE FOUND TO BE CONTAMINATED DUE TO INFREQUENT REAGENT CHANGES. AFTER REPLACEMENT OF THE CONTAMINATED REAGENT ALCOHOLS, AND SETTING OF THE CORRECT THRESHOLD LEVELS, THE INSTRUMENT WAS WORKING ACCORDING TO FACTORY SPECIFICATIONS. THE RESPONSIBLE LEICA BIOSYSTEMS FIELD SERVICE ENGINEER CARRIED OUT ADDITIONAL TRAINING MEASURES AT THE CUSTOMER SITE, HIGHLIGHTING THE IMPORTANCE OF MAINTAINING A GOOD ETHANOL GRADIENT DURING THE REAGENT EXCHANGE PROCESS. THE INSTRUMENT HAS BEEN RETURNED TO CLINICAL USE AND THE CUSTOMER HAS CONFIRMED THAT NO MORE PROCESSING ISSUES HAVE BEEN OBSERVED.
AN INVESTIGATION OF THE INCIDENT IS CURRENTLY UNDERWAY AND A FOLLOW UP WILL BE SUBMITTED SHOULD ADDITIONAL INFORMATION BECOME AVAILABLE FOLLOWING THE INVESTIGATION.
ON 11 MARCH 2024 LEICA BIOSYSTEMS RECEIVED A COMPLAINT ABOUT A DENSITOMETER ERROR OF THE HISTOCORE PEGASUS PLUS, TISSUE PROCESSOR. ON 25 MARCH 2024 FURTHER INFORMATION WAS RECEIVED THAT SAMPLES THAT HAD BEEN PROCESSED ON THE TISSUE PROCESSOR ON (B)(6) 2024, (B)(6) 2024 AND (B)(6) 2024 WERE NEGATIVELY IMPACTED AND HAD A BURNT APPEARANCE UNDER THE MICROSCOPE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 513574 | PROCESSOR, TISSUE, AUTOMATED | IEO | LEICA BIOSYSTEMS NUSSLOCH GMBH | HISTOCORE PEGASUS PLUS | 04049188217769 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |