ARCHITECT I1000SR ANALYZER
Report
- Report Number
- 1628664-2010-00431
- Event Type
- Malfunction
- Date Received
- November 22, 2010
- Date of Event
- November 4, 2010
- Report Date
- November 4, 2010
- Manufacturer
- ABBOTT MANUFACTURING, INC.
- Product Code
- JJE
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- LU
- Reporter Occupation
- OTHER
Narratives
(B)(4). TO INVESTIGATE THE CUSTOMER ISSUE, THE COMPLAINT TEXT, THE INSTRUMENT HISTORY, AND ARCHITECT SYSTEM LABELING WERE REVIEWED. AFTER FIELD SERVICE REPLACED THE SYRINGE VALVES, PIPETTOR PROBE, WASH ZONE VALVES, AND THE WASH ZONE NEEDLES, THE INSTRUMENT RETURNED TO RUNNING WITHIN SPECIFICATIONS. NO ADDITIONAL OCCURRENCES OF (B)(6) RESULTS HAVE BEEN OBSERVED. THE REVIEW SHOWED THE ARCHITECT SYSTEM OPERATIONS MANUAL DOES ADDRESS OPERATIONAL PRECAUTIONS, LIMITATIONS, AND ERRATIC RESULTS INCLUDING PROBABLE CAUSES AND CORRECTIVE ACTIONS. IN THE ARCHITECT (B)(6) REAGENT PACKAGE INSERT (B)(6), LITERATURE IS PROVIDED IN DESCRIBING SUITABLE SPECIMENS, RESULTS, AND LIMITATIONS OF THE PROCEDURE. A COMPLETE INSPECTION OF THE INSTRUMENT WAS PERFORMED BY FIELD SERVICE. FIELD SERVICE OBSERVED SPLASHING AT THE PROBE. HE PROCEEDED TO REPLACE THE SYRINGE VALVES, PIPETTOR PROBE, WASH ZONE VALVES, AND THE WASH ZONE NEEDLES. THE PIPETTOR CALIBRATION AND WASH ZONE ASPIRATION TESTS PASSED. THE FIELD SERVICE REPRESENTATIVE STATED THE PROBABLE CAUSE OF THE COMPLAINT ISSUE WAS THE SPLASHING THAT OCCURRED AT THE PIPETTOR PROBE LOCATION WHICH CAUSED INTERMITTENT CONTAMINATION. THE QUALITY CONTROL VALUES WERE WITHIN ACCEPTABLE RANGES. NO ADVERSE TREND WAS IDENTIFIED RELATED TO THIS ISSUE WAS IDENTIFIED. THE CUSTOMER ISSUE IS ADEQUATELY ADDRESSED IN PRODUCT LABELING. BASED ON THE AVAILABLE INFORMATION, NO PRODUCT DEFICIENCY WAS DETERMINED.
(B)(4). AN INVESTIGATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.
THE CUSTOMER STATES THAT WHEN PROCESSING A PATIENT SAMPLE USING THE ARCHITECT HIV AG/AB COMBO ASSAY A POTENTIAL FALSELY (B)(6) WAS GENERATED IN COMPARISON WITH A (B)(6) OBTAINED UPON RETEST OF THE SAME SAMPLE. NO ADVERSE OUTCOMES WERE REPORTED RELATED TO THIS ISSUE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ARCHITECT I1000SR ANALYZER | AUTOMATED IMMUNOASSAY ANALYZER | JJE | ABBOTT MANUFACTURING, INC. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | ARC HIV AG/AB RGT LN 4J27-20 LOT # 90321HN00| ARC HIV AG/AB RGT LN 4J27-20 LOT # 90321HN00 |