FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501MODULE

MDR report key: 1904931 · Received November 22, 2010

Report

Report Number
1823260-2010-06865
Event Type
Malfunction
Date Received
November 22, 2010
Date of Event
November 6, 2010
Report Date
January 7, 2011
Manufacturer
ROCHE DIAGNOSTICS
Product Code
LFR
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NL
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

NEW INFORMATION WAS RECEIVED INDICATING THE DATE OF EVENT WAS (B)(6) 2010.

Additional Manufacturer Narrative · 1

INVESTIGATION OF THE EVENT DETERMINED THE ROOT CAUSE WAS A PRE- ANALYTICAL ISSUE. AN ONSITE INVESTIGATION OF THE ISSUE FOUND GEL AT THE SURFACE OF THE SAMPLE PROBE AND OIL ON TOP OF THE SECONDARY TUBES. THE INCORRECT RESULTS WERE CAUSED BY THE PIPETTING OF OIL FROM THE TOP OF THE SERUM TUBE SURFACE OR THE MIS-SAMPLING OF SERUM WHICH WAS PARTLY REPLACED BY GEL. THE TUBE MANUFACTURER, BECTON DICKINSON, WAS INVOLVED IN THE ROOT CAUSE INVESTIGATION. THE FOLLOWING RECOMMENDATIONS WERE GIVEN TO THE CUSTOMER: THE PRE- ANALYTICAL WORKFLOW SHOULD BE REVIEWED INTENSIVELY BY THE TUBE MANUFACTURER AND THE ANALYZER CHECKED COMPLETELY. ALSO A DAILY VISUAL CHECK AND CLEANING OF THE SAMPLE PROBE WITH WATER OR ALCOHOL AND A LINT FREE TISSUE SHOULD BE DONE.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN THE (B)(6).

Description of Event or Problem · 1

THE USER RECEIVED A QUESTIONABLE GLUCOSE HK GENERATION 3(GLUCOSE) RESULT FOR ONE PATIENT SAMPLE. THE INITIAL RESULT WAS 0.2 MMOL/L AND THE REPEAT RESULT WAS 22.0 MMOL/L. NO ADVERSE EVENTS WERE ALLEGED REGARDING THE EVENT. THE GLUCOSE REAGENT LOT NUMBER WAS NOT PROVIDED. THE FIELD SERVICE REPRESENTATIVE FOUND THE SAMPLE PROBE WAS DIRTY INSIDE AND OUT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS 6000 C501MODULE CLINICAL CHEMISTRY ANALYZER LFR ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1