FDA Adverse Event Malfunction Summary report: N

UNICEL® DXI 800 ACCESS® IMMUNOASSAY ANALYZER

MDR report key: 1904815 · Received November 22, 2010

Report

Report Number
2122870-2010-00756
Event Type
Malfunction
Date Received
November 22, 2010
Date of Event
October 16, 2010
Report Date
November 18, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023764
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLES WERE SERUM THAT WERE COLLECTED OFF-SITE AND ARRIVED IN POUR-OFF TUBES. THE SAMPLES WERE RE-CENTRIFUGED PRIOR TO ANALYSIS. QC WAS WITHIN THE CUSTOMER'S ESTABLISHED RANGES WITH AN OCCASIONAL HIGH OUTLIER. SERVICE WAS DISPATCHED ON (B)(6) 2010. A BCI FIELD SERVICE ENGINEER (FSE) PERFORMED A HIGH SENSITIVITY SYSTEM CHECK AND OTHER VERIFICATION TESTS. ALL TESTING RESULTS WERE WITHIN THE INSTRUMENT SPECIFICATIONS. THE FSE PERFORMED A ROUTINE SYSTEM CHECK AND THE RESULTS MET THE SPECIFICATIONS. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER, INC. (BCI) IN REGARDS TO ERRONEOUSLY ELEVATED TOTAL T3 (TT3) RESULTS WITHIN THE NORMAL REFERENCE RANGE GENERATED BY UNICEL DXI 800 ACCESS IMMUNOASSAY ANALYZER FOR THREE PATIENTS. THE ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY. SUBSEQUENT TESTING PRODUCED LOWER RESULTS IN A DIFFERENT CLINICAL CATEGORY FOR ALL THREE PATIENTS. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXI 800 ACCESS® IMMUNOASSAY ANALYZER DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. DXI 800 NA

Patients

Seq Age Sex Outcome Treatment
1