ACCESS® 2 IMMUNOASSAY ANALYZER
Report
- Report Number
- 2122870-2010-00753
- Event Type
- Malfunction
- Date Received
- November 22, 2010
- Date of Event
- October 20, 2010
- Report Date
- November 18, 2010
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K922823/A007
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NE, US
- Reporter Occupation
- OTHER
Narratives
THE SAMPLES WERE SERUM AND CENTRIFUGED FOR 3 MINUTES AT 7200 RPM. QC WAS PERFORMED WITH REAGENT PACK S/N (B)(4) AND THE RESULTS WERE WITHIN THE ESTABLISHED RANGES. THE SYSTEM CHECKS PERFORMED ON (B)(4) 2010 AND MET THE SPECIFICATIONS. NO ERROR WAS POSTED TO THE EVENT LOG IN ASSOCIATION WITH THE ERRONEOUS RESULTS. A BCI FIELD SERVICE ENGINEER (FSE) WAS ON SITE ON (B)(4) 2010. THE FSE PERFORMED A SYSTEM CHECK AND A PRECISION RUN. ALL VERIFICATION TESTING MET THE SPECIFICATIONS. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED.
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO HIGHER THAN EXPECTED PROGESTERONE RESULTS GENERATED BY ACCESS 2 IMMUNOASSAY ANALYZER FOR TWO PATIENTS. THE RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. SUBSEQUENT TESTING WITH AN ALTERNATE REAGENT PACK PRODUCED RESULTS WITHIN A LOWER CLINICAL RANGE. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION, OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ACCESS® 2 IMMUNOASSAY ANALYZER | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |