FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY ANALYZER

MDR report key: 1904813 · Received November 22, 2010

Report

Report Number
2122870-2010-00753
Event Type
Malfunction
Date Received
November 22, 2010
Date of Event
October 20, 2010
Report Date
November 18, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NE, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLES WERE SERUM AND CENTRIFUGED FOR 3 MINUTES AT 7200 RPM. QC WAS PERFORMED WITH REAGENT PACK S/N (B)(4) AND THE RESULTS WERE WITHIN THE ESTABLISHED RANGES. THE SYSTEM CHECKS PERFORMED ON (B)(4) 2010 AND MET THE SPECIFICATIONS. NO ERROR WAS POSTED TO THE EVENT LOG IN ASSOCIATION WITH THE ERRONEOUS RESULTS. A BCI FIELD SERVICE ENGINEER (FSE) WAS ON SITE ON (B)(4) 2010. THE FSE PERFORMED A SYSTEM CHECK AND A PRECISION RUN. ALL VERIFICATION TESTING MET THE SPECIFICATIONS. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO HIGHER THAN EXPECTED PROGESTERONE RESULTS GENERATED BY ACCESS 2 IMMUNOASSAY ANALYZER FOR TWO PATIENTS. THE RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. SUBSEQUENT TESTING WITH AN ALTERNATE REAGENT PACK PRODUCED RESULTS WITHIN A LOWER CLINICAL RANGE. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION, OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY ANALYZER DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1