FDA Adverse Event Malfunction Summary report: N

VITROS 5,1 FS CHEMISTRY SYSTEM

MDR report key: 1904616 · Received November 22, 2010

Report

Report Number
1319681-2010-00256
Event Type
Malfunction
Date Received
November 22, 2010
Date of Event
October 25, 2010
Report Date
November 22, 2010
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT LOWER THAN EXPECTED VITROS VANC RESULTS WERE OBTAINED FROM MULTIPLE PATIENT SAMPLES AND QUALITY CONTROL FLUIDS WHILE USING THE VITROS 5,1 FS CHEMISTRY SYSTEM. THE CUSTOMER REPLACED THE PHOTOMETER LAMP TO RETURN THE INSTRUMENT TO EXPECTED OPERATION. FOLLOWING THIS ACTIVITY, ACCEPTABLE VITROS VANC PERFORMANCE WAS OBSERVED. THE ROOT CAUSE OF THIS EVENT IS INSTRUMENT RELATED.

Description of Event or Problem · 1

A CUSTOMER OBSERVED LOWER THAN EXPECTED VITROS VANC RESULTS FROM MULTIPLE PATIENT SAMPLES AND QUALITY CONTROL FLUIDS WHILE USING THE VITROS 5,1 FS CHEMISTRY SYSTEM. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THE LOWER THAN EXPECTED PATIENT RESULTS WERE REPORTED OUT OF THE LABORATORY. CORRECTED REPORTS WERE ISSUED FOR ALL AFFECTED PATIENT SAMPLE. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. (B)(4)

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 5,1 FS CHEMISTRY SYSTEM CLINICAL CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1