FDA Adverse Event Malfunction Summary report: N

ACCESS 2 IMMUNOASSAY SYSTEM

MDR report key: 1903963 · Received November 20, 2010

Report

Report Number
2122870-2010-00789
Event Type
Malfunction
Date Received
November 20, 2010
Date of Event
October 11, 2010
Report Date
October 25, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
MMI
PMA / PMN Number
922823/A007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLES WERE IN LIHEPARIN PLASMA TUBES AND CENTRIFUGED FOR 6 MINUTES AT 5000 RPM. NO SYSTEM CHECK ISSUES OR EVENT ERROR LOGS WERE ASSOCIATED WITH THIS EVENT. A BCI FIELD SERVICE ENGINEER (FSE) PERFORMED SYSTEM CHECK AND HIGH SENSITIVITY (HS) SYSTEM CHECK WHICH FAILED. FSE REPLACED THE SAMPLE PIPETTOR AND TRANSDUCER AND ALIGNED THE SYSTEM FSE PERFORMED HS SYSTEM CHECK WHICH MET SPECIFICATIONS. QC WAS PERFORMED AND WAS WITHIN THE CUSTOMERS ESTABLISHED RANGES. ALTHOUGH HARDWARE ISSUES WERE ADDRESSED, A CLEAR ROOT CAUSE CAN NOT BE DETERMINED FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS ERRONEOUS LOW ACCUTNL RESULTS FOR THREE PATIENTS, WHICH DID NOT FIT THEIR CLINICAL PICTURE, GENERATED BY THE ACCESS 2 IMMUNOASSAY ANALYZER. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE SAMPLES WERE REPEATED ON AN ALTERNATE UNIT AND THE RESULTS WERE ABOVE THE ACUTE MYOCARDIAL INFARCTION (AMI) CUTOFF AND WITHIN THE RISK STRATIFICATION RANGE. PATIENT TREATMENT WAS NOT IMPACTED BY THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER MMI BECKMAN COULTER INC. ACCESS 2 N/A

Patients

Seq Age Sex Outcome Treatment
1