FDA Adverse Event Malfunction Summary report: N

COULTER® HMX HEMATOLOGY ANALYZER WITH AUTOLOADER

MDR report key: 1903892 · Received November 20, 2010

Report

Report Number
1061932-2010-00222
Event Type
Malfunction
Date Received
November 20, 2010
Date of Event
September 3, 2010
Report Date
November 19, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K010765
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE OMISSION TAKES PLACE ON DISPLAY, PRINTOUT AND IN TRANSMISSION. THE TILDE CHARACTER WORKS PROPERLY FOR PRE-ASSIGNMENT USING THE WORKLIST, OR SECONDARY MODE IF TRANSMITTED FROM THE HOST OR ENTERED MANUALLY. THAT IS, THE TILDE CHARACTER IS OMITTED ONLY WHEN SCANNED BY THE INSTRUMENT SCANNER. THE PROBABILITY THAT THE TILDE CHARACTER IS USED AS PART OF SAMPLE ID IS REMOTE. ROOT CAUSE IS UNKNOWN. INVESTIGATION IS IN PROGRESS.

Description of Event or Problem · 1

BECKMAN COULTER INC., DISCOVERED THAT THERE IS A POTENTIAL FOR MISIDENTIFICATION TO OCCUR, IF THE TILDE CHARACTER (~) IS USED AS PART OF THE SAMPLE ID IN THE BARCODE LABEL AND SCANNED BY THE PRIMARY MODE BARCODE READER IN HMX AND MAXM INSTRUMENTS. FOR EXAMPLE, "123~456' WOULD RESULT AS "123456' WITH THE TILDE CHARACTER OMITTED. THIS ISSUE WAS DISCOVERED INTERNALLY. NO MISIDENTIFICATION HAS OCCURRED. NO ERRONEOUS RESULTS WERE REPORTED. THERE WAS NO EFFECT TO PATIENT OR USER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® HMX HEMATOLOGY ANALYZER WITH AUTOLOADER HEMATOLOGY ANALYZER GKZ BECKMAN COULTER, INC. TN HMX WITH AUTOLOADER

Patients

Seq Age Sex Outcome Treatment
1