FREESTYLE LITE
Report
- Report Number
- 2954323-2010-01582
- Event Type
- Injury
- Date Received
- November 20, 2010
- Date of Event
- October 30, 2010
- Report Date
- January 4, 2011
- Product Code
- NBW
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- OTHER
Narratives
THE CUSTOMER'S PRODUCT WAS RETURNED AND INVESTIGATED. A LOW BATTERY ICON WAS OBSERVED WITH THE RETURNED BATTERY THEREFORE A BRAND NEW BATTERY WAS USED FOR TESTING. THE COMPLAINT WAS NOT CONFIRMED. THIS IS A FINAL REPORT.
THE PRODUCT WAS REQUESTED BACK FOR AN INVESTIGATION. A FOLLOW-UP REPORT WILL BE SUBMITTED ONCE ADDITIONAL INFORMATION IS OBTAINED. DURING THE COURSE OF THE TROUBLESHOOTING SURVEY, THE CUSTOMER REPORTED SHE COULD SEE ON THE METER SCREEN A "BATTERIES" MESSAGE, OR A BATTERY ICON, OR A "REPLACE BATTERIES" MESSAGE. ADC CUSTOMER SERVICE EDUCATED THE CUSTOMER ABOUT BATTERY REPLACEMENT.
SERVICE OF SUMMONS AND COMPLAINT WAS MANUFACTURER'S FIRST NOTICE OF THIS EVENT. PLAINTIFF'S COUNSEL CLAIMS IN THE COMPLAINT THAT THE PATIENT WAS INJURED REQUIRING MEDICAL TREATMENT TO LEFT KNEE. SHE ALLEGES THAT CRYOTHERAPY WAS APPLIED. THE COMPLAINT CONTAINS NO INFORMATION ABOUT THE THERAPY PROTOCOL PRESCRIBED BY PLAINTIFF'S DOCTOR (E.G., DURATION OF COLD THERAPY SESSIONS AND BREAKS IN BETWEEN SAME, TEMPERATURE SETTINGS) THE BARRIER PLACED BETWEEN THE DEVICE AND THE PATIENT'S SKIN, INSTRUCTIONS PROVIDED TO THE PATIENT ABOUT USE OF THE DEVICE OR WHETHER THERE WERE ANY CONTRAINDICATIONS FOR COLD THERAPY. PLAINTIFF CLAIMS SHE SUFFERED PERSONAL INJURIES RESULTING IN DISFIGUREMENT AND PHYSICAL IMPAIRMENT. THE COMPANY HAS BEEN UNABLE TO CONFIRM THE MANUFACTURER OF OR INSPECT THE DEVICE. BECAUSE THE MATTER IS IN LITIGATION, IT HAS BEEN TURNED OVER TO OUTSIDE COUNSEL FOR FURTHER INVESTIGATION.
A CUSTOMER REPORTED HER FREESTYLE LITE BLOOD GLUCOSE METER WOULD SHUT OFF DURING TESTING AFTER THE BLOOD WAS APPLIED TO THE TEST STRIP. DUE TO THE METER NOT WORKING, THE CUSTOMER REPORTED SHE EXPERIENCED DIZZINESS AND LOSS OF CONSCIOUSNESS. ALTHOUGH THE CUSTOMER REPORTEDLY STATED SHE "BROKE HER NOSE AND HURT HER FOOT AND KNEE", SHE ALSO REPORTED THAT NO PARAMEDICS AND NO FURTHER THIRD-PARTY MEDICAL INTERVENTION WAS REQUIRED. THE CUSTOMER REPORTED SHE TOOK HER REGULAR PRESCRIPTION MEDICATION (METFORMIN). THERE WAS NO REPORT OF DEATH OR PERMANENT IMPAIRMENT ASSOCIATED WITH THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | FREESTYLE LITE | BLOOD GLUCOSE MONITORING SYSTEM | NBW | 1072908 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |