FDA Adverse Event Malfunction Summary report: N

X7000 XENON LIGHTSOURCE

MDR report key: 1903575 · Received November 15, 2010

Report

Report Number
2936485-2010-00844
Event Type
Malfunction
Date Received
November 15, 2010
Date of Event
October 22, 2010
Report Date
October 28, 2010
Manufacturer
STRYKER ENDOSCOPY SAN JOSE
Product Code
FCW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE PRODUCT WAS RETURNED FOR INVESTIGATION. THE REPORTED FAILURE WAS CONFIRMED. THE PRODUCT WAS SUBJECTED TO A SHAKE TEST TO DETERMINE IF THERE WERE ANY LOOSE COMPONENTS INSIDE. THERE WERE NONE. THE PRODUCT WAS POWERED UP, THE DISPLAY BECAME ACTIVE, AND THE CORRECT SOFTWARE LOADED. THE PRODUCT WENT INTO STANDBY MODE. THE BULB FAILED TO IGNITE. THE POWER-UP SEQUENCE WAS REPEATED MULTIPLE TIMES. THE BULB FAILED TO IGNITE AFTER EACH CYCLE. AN EVALUATION WAS CONDUCTED ON THE ABILITY OF THE JAW AND THE LIGHTCABLE TO ENGAGE. THE EVALUATION WAS SUCCESSFUL. A MEASUREMENT WAS TAKEN ON THE BOOST VOLTAGE. THE RESULTING MEASUREMENT WAS 0 VOLTS, WHICH IS CLEARLY OUT OF SPECIFICATION. THE ROOT CAUSE OF THE REPORTED FAILURE WAS TRACED TO A DEFECTIVE BALLAST. IN SUM, THE CUSTOMER COMPLAINT WAS CONFIRMED. THE FAILURE MODE WILL BE MONITORED FOR FUTURE REOCCURRENCE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PRODUCT CAME OFF STANDBY AND WAS NOT RUNNING. THERE WERE NO REPORTS OF ANY ADVERSE CONSEQUENCES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 X7000 XENON LIGHTSOURCE LIGHTSOURCE FCW STRYKER ENDOSCOPY SAN JOSE 04G006414

Patients

Seq Age Sex Outcome Treatment
1 UNK