FDA Adverse Event Malfunction Summary report: N

ARCHITECT I2000SR ANALYZER

MDR report key: 1902361 · Received November 18, 2010

Report

Report Number
1628664-2010-00415
Event Type
Malfunction
Date Received
November 18, 2010
Report Date
October 27, 2010
Manufacturer
ABBOTT MANUFACTURING, INC.
Product Code
JJE
PMA / PMN Number
K983212
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SP
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). AN INVESTIGATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.

Additional Manufacturer Narrative · 1

(B)(4). FIELD SERVICE WAS REQUESTED AND REPLACED THE LEAKING REAGENT PROBE AND SAMPLE PROBE AND CLEANED THE OPTICS AND THE SHUTTER ON THE ANALYZER. CMV-M CONTROLS WERE RUN AND RESULTS WERE WITHIN SPECIFICATIONS. CARRYOVER TESTING WAS PERFORMED AND CARRYOVER WAS NOT EVIDENT IN THE TESTING. COMPLAINT TEXT STATES THE MOST LIKELY CAUSE FOR THE ERRATIC RESULTS WAS A LEAKING REAGENT PROBE. PRODUCT LABELING PROVIDES ADEQUATE INFORMATION CONCERNING ERRATIC/ DISCREPANT RESULTS. COMPLAINT DOCUMENTATION WAS REVIEW AND NO ADVERSE TRENDS WERE IDENTIFIED IN CONJUNCTION WITH THE COMPLAINT ISSUE CURRENTLY UNDER EVALUATION BASED ON THE AVAILABLE INFORMATION, THE MOST PROBABLE CAUSE FOR THE ERRATIC CMV-M RESULTS WAS A LEAKING REAGENT PROBE. A DEFICIENCY OF THE ARCHITECT SYSTEM WAS NOT IDENTIFIED.

Description of Event or Problem · 1

THE CUSTOMER STATES THAT A SUSPECT FALSELY REACTIVE RESULT OF 1.5 INDEX WAS GENERATED USING THE ARCHITECT CMV IGM ASSAY. THE REACTIVE RESULT WAS INCONSISTENT WITH A PREVIOUS RESULT AND WHEN THE SAME SAMPLE WAS REPEATED, A NONREACTIVE RESULT OF 0.1 INDEX WAS OBTAINED. THERE WERE NO ADVERSE OUTCOMES REPORTED RELATED TO THIS ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ARCHITECT I2000SR ANALYZER AUTOMATED IMMUNOASSAY ANALYZER JJE ABBOTT MANUFACTURING, INC.

Patients

Seq Age Sex Outcome Treatment
1 ARCHITECT CMV IGM RGT LN 6C16-20 LOT # UNK| ARCHITECT CMV IGM RGT LN 6C16-20 LOT # UNK