FDA Adverse Event Malfunction Summary report: N

MODULAR ANALYTICS CORE

MDR report key: 1902096 · Received November 18, 2010

Report

Report Number
1823260-2010-06806
Event Type
Malfunction
Date Received
November 18, 2010
Date of Event
November 4, 2010
Report Date
January 7, 2011
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K953239
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT MOST LIKELY THE DEFECTIVE VALVES ON THE DILUENT SYRINGES CAUSED THE HIGH RESULT ALTHOUGH A PIPETTING ERROR AND/OR INCORRECT ADJUSTMENT OF NOZZLES COULD NOT BE EXCLUDED. THE REPLACED VALVES WERE NOT AVAILABLE FOR INVESTIGATION. FURTHER INVESTIGATION WAS NOT POSSIBLE AS THE CUSTOMER WAS NOT WILLING TO COOPERATE OR PROVIDE FURTHER DATA.

Description of Event or Problem · 1

THE USER INTERMITTENTLY RECEIVED QUESTIONABLE ISE RESULTS AND PROVIDED DATA FOR ONE PATIENT SAMPLE. OF THE DATA PROVIDED, THE SODIUM RESULT WAS DISCREPANT. THE INITIAL RESULT WAS 151 MMOL/L AND THE REPEAT RESULT WAS 143 MMOL/L. THE ERRONEOUS RESULTS WERE NOT REPORTED OUTSIDE THE LABORATORY AND THE PATIENT WAS NOT AFFECTED. THE LOT NUMBER OF THE SODIUM ELECTRODE WAS NOT PROVIDED. THE FIELD SERVICE REPRESENTATIVE COULD NOT FIND A CAUSE AND REPLACED THE VALVES ON THE DILUENT SYRINGES. TO VERIFY THE ANALYZER OPERATION, HE RAN A PRECISION STUDY AND ISE CHECKS. THE USER RAN CALIBRATION AND QUALITY CONTROL WITH ALL RESULTS WITHIN SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 MODULAR ANALYTICS CORE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1