FDA Adverse Event Malfunction Summary report: N

OT PING METER

MDR report key: 1901888 · Received November 17, 2010

Report

Report Number
2939301-2010-10087
Event Type
Malfunction
Date Received
November 17, 2010
Date of Event
November 7, 2010
Report Date
November 8, 2010
Manufacturer
LIFESCAN INC.
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT; 510(K)# IS K082590.

Additional Manufacturer Narrative · 1

FOLLOW-UP #1 (SUBMISSION 09/24/2012)-DEVICE EVALUATION: LIFESCAN RECEIVED THE METER INVOLVED WITH THE COMPLAINT AND COMPLETED DEVICE EVALUATION ON (B)(4) 2010. THE ALLEGED DISPLAY ISSUE WAS CONFIRMED. THE METER'S LCD WAS FOUND TO BE CRACKED/BROKEN.

Description of Event or Problem · 1

THERE IS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. HOWEVER, THIS COMPLAINT IS BEING REPORTED BECAUSE BLACK MARKS WAS NOT RESOLVED WITH TROUBLESHOOTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC. 3061326

Patients

Seq Age Sex Outcome Treatment
1 57 YR