FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CLINICAL CHEMISTRY ANALYZER

MDR report key: 1901296 · Received November 17, 2010

Report

Report Number
2050012-2010-01311
Event Type
Malfunction
Date Received
November 17, 2010
Date of Event
October 7, 2010
Report Date
November 17, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JGS
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SYSTEM IS ROUTINELY CALIBRATED EVERY 24 HOURS AND QC IS ALSO RUN EVERY 24 HOURS. QC RESULTS PRIOR TO THE EVENT WERE WITHIN THE ESTABLISHED RANGES. THE CUSTOMER RUNS A REPORT ON SODIUM RESULTS EVERY 4 HOURS AND DETECTED A TREND OF LOW PATIENT RESULTS. ON (B)(6) 2010, A BCI ENGINEER CLEANED THE FLOW CELL, CHANGED THE CHLORIDE TIP, CHANGED THE QUAD RINGS AND REBUILT THE RATIO PUMP. AS OF (B)(6) 2010, THERE WERE NO FURTHER CALLS TO HOTLINE FOR THE PROBLEMS. A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED FOR THIS EVENT. THE FOLLOWING MEDWATCH REPORT NUMBERS ARE LINKED TO THIS EVENT: 2050012-2010-01079; 2050012-2010-01298; 2050012-2010-01299; 2050012-2010-01300; 2050012-2010-01301; 2050012-2010-01302; 2050012-2010-01303; 2050012-2010-01304; 2050012-2010-01305; 2050012-2010-01306; 2050012-2010-01307; 2050012-2010-01308; 2050012-2010-01309; 2050012-2010-01310.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO 14 ERRONEOUSLY LOW SODIUM (NA) RESULTS GENERATED BY UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEM. THE RESULTS WERE REPORTED OUT OF THE LABORATORY. WHEN REPEATED, THE NA RESULTS WERE HIGHER. THE RESULTS FOR PATIENT 14 ARE SHOWN. THE CUSTOMER HAS NOT RECEIVED ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CLINICAL CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER JGS BECKMAN COULTER INC. DXC 800 PRO N/A

Patients

Seq Age Sex Outcome Treatment
1