FDA Adverse Event Malfunction Summary report: N

ARCHITECT C4000

MDR report key: 19012095 · Received April 1, 2024

Report

Report Number
3016438761-2024-00183
Event Type
Malfunction
Date Received
April 1, 2024
Date of Event
March 16, 2024
Report Date
April 5, 2024
Manufacturer
ABBOTT LABORATORIES
Product Code
JJE
UDI-DI
00380740003753
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE. ALL AVAILABLE PATIENT INFORMATION WAS INCLUDED. ADDITIONAL PATIENT DETAILS ARE NOT AVAILABLE.

Additional Manufacturer Narrative · 0

THE SOURCE LAMP (LIST NUMBER 09D45-03) WAS TIGHTENED/ADJUSTED AND WAS DEEMED LIKELY CAUSE FOR THE LOW PATIENT RESULTS. THE MODULE, ARCHITECT C4000 SERIAL # (B)(6), FUNCTION WAS VERIFIED WITH A CONTROL RUN. AN INSTRUMENT SERVICE HISTORY REVIEW REVEALED NO ADDITIONAL ERRATIC OR DISCREPANT PATIENT RESULTS REPORTED FOR SERIAL (B)(6), AS DESCRIBED IN THIS COMPLAINT. THERE WERE NO SERVICE OR COMPLAINT ISSUES ON OR AROUND THE DATE THIS COMPLAINT WAS INITIATED THAT MAY HAVE CONTRIBUTED TO THIS ISSUE. A REVIEW OF TRACKING AND TRENDING DID NOT REVEAL ANY TRENDS FOR THE ARCHITECT C4000 PROCESSING MODULE OR THE SOURCE LAMP (LIST NUMBER 09D45-03). DEVICE HISTORY RECORD REVIEW DID NOT IDENTIFY ANY NON-CONFORMANCES OR DEVIATIONS WITH THE ARCHITECT C4000 PROCESSING MODULE AND THE COMPLAINT ISSUE. LABELING WAS REVIEWED AND SUFFICIENTLY ADDRESSES THE CUSTOMER'S ISSUE. NO SYSTEMIC ISSUE OR DEFICIENCY OF THE ARCHITECT C4000 PROCESSING MODULE OR THE SOURCE LAMP (LIST NUMBER 09D45-03) WAS IDENTIFIED.

Description of Event or Problem · 0

THE CUSTOMER OBSERVED FALSELY DEPRESSED ARCHITECT SODIUM RESULTS FOR ONE PATIENT. THE SAMPLE WAS REPEATED WITH HIGHER RESULTS. THE FOLLOWING DATA WAS PROVIDED: INITIAL RESULT ON (B)(6) 2024 = 107 REPEAT RESULT = 141 MMOL/L. REFERENCE RANGE = 136-145 MMOL/L NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Description of Event or Problem · 0

THE CUSTOMER OBSERVED FALSELY DEPRESSED ARCHITECT SODIUM RESULTS FOR ONE PATIENT. THE SAMPLE WAS REPEATED WITH HIGHER RESULTS. THE FOLLOWING DATA WAS PROVIDED: INITIAL RESULT ON 16MAR2024 = 107 REPEAT RESULT = 141 MMOL/L REFERENCE RANGE = 136-145 MMOL/L NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1362169 ARCHITECT C4000 ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE ABBOTT LABORATORIES 00380740003753

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown SOURCE LAMP, 09D45-03,| SOURCE LAMP, 09D45-03,