FDA Adverse Event Malfunction Summary report: N

COBAS INTEGRA 400 PLUS

MDR report key: 1900957 · Received November 17, 2010

Report

Report Number
1823260-2010-06779
Event Type
Malfunction
Date Received
November 17, 2010
Date of Event
October 27, 2010
Report Date
February 16, 2011
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K951595
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION OF THE EVENT DETERMINED THE LEFT HAND FAN WAS FUNCTIONING SLOWLY AND THERE WAS HEAT DAMAGE TO THE PLANAR WINDING PCB. THERE WAS NO EVIDENCE OF FIRE AND ALL PARTS AND PLASTICS ARE UL RATED ACCORDINGLY. FOR EXISTING POWER SUPPLIES, A CLEANING PROCEDURE HAS BEEN ADDED TO THE HALF YEAR ANALYZER MAINTENANCE REQUIREMENTS AND THE PART IS SCHEDULED TO BE REPLACED EVERY THREE YEARS. FOR NEW POWER SUPPLIES, A RETROFIT KIT HAS BEEN INTRODUCED FOR POWER SUPPLIES THAT DO NOT CURRENTLY INCLUDE THE OVER TEMPERATURE PROTECTION SWITCH. NO INJURY WAS REPORTED BY THE CUSTOMER.

Description of Event or Problem · 1

THE USER STATED "LOTS OF SMOKE" WAS COMING OUT OF THE BACK OF THE ANALYZER. NO ONE INHALED THE SMOKE AND THE LABORATORY DID NOT HAVE TO BE EVACUATED. NO INSTRUMENT OPERATORS OR LAB PERSONNEL WERE HARMED. NO PATIENTS WERE INVOLVED IN THE EVENT. THE FIELD SERVICE REPRESENTATIVE DETERMINED THERE WAS A DEFECTIVE POWER SUPPLY AND REPLACED IT. HE VERIFIED PROPER OPERATION USING DIAGNOSTIC TESTING. TO VERIFY THE ANALYZER OPERATION, THE USER RAN CALIBRATION AND QUALITY CONTROL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS INTEGRA 400 PLUS CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1