FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 19006178 · Received March 29, 2024

Report

Report Number
2955842-2024-13005
Event Type
Malfunction
Date Received
March 29, 2024
Date of Event
February 22, 2024
Report Date
March 1, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110720
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE REPORTED EVENT WAS ADDRESSED WITH PHONE SUPPORT. INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) COMMUNICATED WITH CUSTOMER. CUSTOMER CONFIRMED NO ISSUES WITH THE SYSTEM AFTER MULTIPLE PROCEDURES. FSE REVIEWED LOGS. NO SITE VISIT WAS CONDUCTED. THE SYSTEM WAS WORKING PROPERLY, AND NO ADDITIONAL ACTION WAS REQUIRED AS THE ISSUE WAS RESOLVED.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, CUSTOMER CONTACTED INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SERVICE ENGINEER (TSE) AND REPORTED THEY HAD A PROBLEM WITH UNIVERSAL SURGICAL MANIPULATOR (USM) 3. THE SITE STATED THEY WERE SWAPPING INSTRUMENTS AND INSERTING THE INSTRUMENT. WHILE ADVANCING THE INSTRUMENT ON USM 3 WHEN SLIDING IT IN, THE ROBOT TOOK OVER AND KEPT PUTTING THE INSTRUMENT IN FURTHER AND WOULDN'T ALLOW THE STAFF TO PULL BACK ON THE INSTRUMENT. THE SITE COULD GET THE INSTRUMENT INSTALLED ON USM 3 AND ARE CONTINUING WITH THE CASE. TSE REVIEWED LOGS AND COULD NOT FIND ANY ERROR. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2243127 DAVINCI XI PATIENT SIDE CART, 4-ARM NAY INTUITIVE SURGICAL, INC 380652-46 N/A 00886874110720

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES