FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 1900042 · Received November 8, 2010

Report

Report Number
1826988-2010-00762
Event Type
Malfunction
Date Received
November 8, 2010
Date of Event
October 28, 2010
Report Date
October 28, 2010
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
NOT APPLICABLE

Narratives

Description of Event or Problem · 1

THE CUSTOMER CALLED FOR HELP WITH HIS CONTOUR METER. HE PERFORMED CONTROL TESTS WHILE TROUBLESHOOTING AND RECEIVED A RESULT OF 208 MG/DL. THE NORMAL CONTROL RANGE WAS 104-144 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER USED THE LAST OF HIS TEST STRIPS WHILE TROUBLESHOOTING, SO NO PRODUCT WILL BE RETURNED. A REPLACEMENT METER WAS SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE LLC 9545C NA

Patients

Seq Age Sex Outcome Treatment
1 UNK