FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501 MODULE

MDR report key: 18980934 · Received March 26, 2024

Report

Report Number
1823260-2024-00917
Event Type
Malfunction
Date Received
March 26, 2024
Date of Event
February 27, 2024
Report Date
March 26, 2024
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
04015630924707
PMA / PMN Number
K060373
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE ELECTRODE LOT NUMBER AND EXPIRATION DATE WERE NOT PROVIDED. THE FIELD SERVICE REPRESENTATIVE CHECKED THE ADJUSTMENTS OF THE SIPPER AND ISE PROBE, AND MADE SMALL ADJUSTMENTS BUT THE SIPPER NOZZLE WAS DAMAGED DUE TO THE HEIGHT ADJUSTMENT BEING OUT. HE REPLACED THE NOZZLE AND SETUP, CHECKED WATER/DETERGENT LEVELS, AND MADE ADJUSTMENTS. HE PERFORMED CALIBRATION, QC, AND PRECISION CHECKS WITH ACCEPTABLE RESULTS. AFTER SERVICE, NO ISSUES WERE REPORTED BY THE CUSTOMER. THE INVESTIGATION DETERMINED THE SERVICE ACTIONS RESOLVED THE ISSUE.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE NA RESULTS FOR 4 PATIENT SAMPLES ON A COBAS 6000 C501 MODULE. PATIENT 1 (ID: (B)(6): THE INITIAL RESULT WAS 141 MMOL/L. THE REPEATED RESULT WAS 134 MMOL/L. PATIENT 2 (ID: (B)(6): THE INITIAL RESULT WAS 139 MMOL/L. THE REPEATED RESULT WAS 132 MMOL/L. PATIENT 3 (ID: (B)(6): THE INITIAL RESULT WAS 138 MMOL/L. THE REPEATED RESULT WAS 130 MMOL/L. PATIENT 4 (ID: (B)(6): THE INITIAL RESULT WAS 132 MMOL/L. THE REPEATED RESULT WAS 124 MMOL/L.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
13526 COBAS 6000 C501 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS 04015630924707

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown