FDA Adverse Event Malfunction Summary report: N

COULTER AC*T 5 DIFF ANALYZER

MDR report key: 1897941 · Received November 12, 2010

Report

Report Number
1061932-2010-00213
Event Type
Malfunction
Date Received
November 12, 2010
Date of Event
October 14, 2010
Report Date
November 12, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K030291
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FI
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SPECIMEN WAS SAMPLED WITHIN 2 HOURS AND STORED AT ROOM TEMPERATURE. CONTROLS WERE RUN BEFORE THIS EVENT AND RECOVERY WAS WITHIN ASSAY LIMITS. THE INSTRUMENT IS CURRENTLY WITHIN QC SPECIFICATIONS WITH RESPECT TO CONTROLS (ACCURACY) AND REPRODUCIBILITY (PRECISION). SERVICE WAS NOT DISPATCHED FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) STATING THAT THE COULTER AC*T 5 DIFF ANALYZER GENERATED ERRONEOUSLY HIGH PLATELET RESULTS WITHOUT INSTRUMENT GENERATED FLAGS ON A PATIENT SPECIMEN. THE OPERATOR COMPARED THE HIGH PLATELET RESULTS WITH THE PATIENT'S PREVIOUSLY KNOWN PLATELET RESULTS AND NOTICED THE DISCREPANCY. NO ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY. THE OPERATOR RERAN THE SPECIMEN AND RECOVERED A PLATELET RESULT THAT WAS LOWER AND MORE CONSISTENT WITH THE PATIENT HISTORY WHICH THE CUSTOMER CONSIDERS CORRECT AND THIS REPORT WAS REPORTED OUT OF THE LABORATORY. NO DEATH, SERIOUS INJURY, OR CHANGE TO PATIENT TREATMENT IS ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER AC*T 5 DIFF ANALYZER AUTOMATED DIFFERENTIAL CELL COUNTER GKZ BECKMAN COULTER, INC. AC*T 5 DIFF AL N/A

Patients

Seq Age Sex Outcome Treatment
1