FDA Adverse Event Malfunction Summary report: N

SYNCHRON UNICEL DXC 800 PRO CLINICAL SYSTEMS

MDR report key: 1896737 · Received November 10, 2010

Report

Report Number
2050012-2010-01225
Event Type
Malfunction
Date Received
November 10, 2010
Date of Event
September 23, 2010
Report Date
November 10, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SYSTEM HAD THE ORIGINAL CREATININE (CRE) MODULE WITH THE OLDER STYLE STIRRER MOTOR. A FIELD SERVICE ENGINEER (FSE) REPLACED THE ENTIRE CRE MODULE. THE PART WILL BE RETURNED FOR INVESTIGATION THE FOLLOWING MED-WATCH REPORTS ARE LINKED TO THIS EVENT: 2050012-2010-00956, 2050012-2010-01222, 2050012-2010-01223, 2050012-2010-01224, 2050012-2010-01226, 2050012-2010-01227.

Additional Manufacturer Narrative · 1

THE SYSTEM HAD THE ORIGINAL CREATININE (CRE) MODULE WITH THE OLDER STYLE STIRRER MOTOR. A FIELD SERVICE ENGINEER (FSE) REPLACED THE ENTIRE CRE MODULE. THE PART WILL BE RETURNED FOR INVESTIGATION THE FOLLOWING MED-WATCH REPORTS ARE LINKED TO THIS EVENT: 2050012-2010-00956, 2050012-2010-01222, 2050012-2010-01223, 2050012-2010-01224, 2050012-2010-01226. CTS PERFORMED TROUBLESHOOTING

Additional Manufacturer Narrative · 1

THE SYSTEM HAD THE ORIGINAL CREATININE (CRE) MODULE WITH THE OLDER STYLE STIRRER MOTOR. A FIELD SERVICE ENGINEER (FSE) REPLACED THE ENTIRE CRE MODULE. THE PART WILL BE RETURNED FOR INVESTIGATION THE FOLLOWING MED-WATCH REPORTS ARE LINKED TO THIS EVENT: 2050012-2010-00956, 2050012-2010-01222, 2050012-2010-01223, 2050012-2010-01224, 2050012-2010-01226. REMOVED 2050012-2010-01227.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO FIVE FALSE LOW CREATININE (CRE) RESULTS GENERATED BY THE UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER. THE RESULTS WERE REPORTED OUT OF THE LABORATORY. THE SAMPLES WERE REPEATED ON AN ALTERNATE UNIT AND HIGHER RESULTS WERE OBTAINED. AMENDED REPORTS WERE INITIATED. UNKNOWN IF PATIENT TREATMENT WAS INITIATED OR WITHHELD.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO FIVE FALSE LOW CREATININE (CRE) RESULTS GENERATED BY THE UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER. THE RESULTS WERE REPORTED OUT OF THE LABORATORY. THE SAMPLES WERE REPEATED ON AN ALTERNATE UNIT AND HIGHER RESULTS WERE OBTAINED. AMENDED REPORTS WERE INITIATED. UNKNOWN IF PATIENT TREATMENT WAS INITIATED OR WITHHELD.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO FIVE FALSE LOW CREATININE (CRE) RESULTS GENERATED BY THE UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER. THE RESULTS WERE REPORTED OUT OF THE LABORATORY. THE SAMPLES WERE REPEATED ON AN ALTERNATE UNIT AND HIGHER RESULTS WERE OBTAINED. AMENDED REPORTS WERE INITIATED. UNKNOWN IF PATIENT TREATMENT WAS INITIATED OR WITHHELD.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON UNICEL DXC 800 PRO CLINICAL SYSTEMS CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 800 PRO N/A

Patients

Seq Age Sex Outcome Treatment
1 65 YR