FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 18966153 · Received March 23, 2024

Report

Report Number
2955842-2024-12730
Event Type
Malfunction
Date Received
March 23, 2024
Date of Event
March 5, 2024
Report Date
March 5, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110720
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL, INC. (ISI) DID RECEIVE A DA VINCI PRODUCT TO PERFORM FAILURE ANALYSIS. THE UNIVERSAL SURGICAL MANIPULATOR (USM) WAS ANALYZED AND THE REPORTED ERROR WAS CONFIRMED AND REPRODUCED. THE UNIT WAS TESTED ON AN IN-HOUSE SYSTEM IN NORMAL MODE WITHOUT ANY ERROR. DURING INSPECTION, IT WAS OBSERVED THAT THE PRESENCE PINS WERE STICKY/STUCK CAUSING AN INSTRUMENT ENGAGEMENT ISSUE. ERROR 31009 WAS CONFIRMED POINTING TO AN INSTRUMENT ENGAGEMENT ISSUE.

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) REPLACED UNIVERSAL SURGICAL MANIPULATOR (USM). THE SYSTEM WAS TESTED AND VERIFIED FOR USE. ISI HAS NOT RECEIVED THE USM FOR EVALUATION. A FOLLOW-UP MDR WILL BE SUBMITTED IF THE INSTRUMENT IS RETURNED (POST FAILURE ANALYSIS EVALUATION) OR IF ADDITIONAL INFORMATION IS RECEIVED.

Description of Event or Problem · 0

REFER TO H10/H11 FOR FOLLOW-UP INFORMATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE LOGS SHOWED A UNIVERSAL SURGICAL MANIPULATOR (USM) 4 CANNULA SENSOR ERROR AFTER THE START OF THE PROCEDURE. THE SITE SAID THEY UNDOCKED USM 4 AND DOCKED USM 1 AND CONTINUED IN THE CASE. THE OPERATING ROOM STAFF CALLED BACK IN AFTER THE PROCEDURE TO TROUBLESHOOT THE ISSUE FURTHER. THE INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) RAN THE CUSTOMER THROUGH A HARD POWER CYCLE AND EMERGENCY POWER OFF, BUT ISSUE PERSISTED AND USM 4 LEDS WERE STILL YELLOW. THE TSE NOTICED 31009 ERROR IN LOGS FOR USM 4 AND HAD THE CUSTOMER INSPECT CARRIAGE POGO PINS. CENTER POGO PIN ON CARRIAGE WAS FOUND TO BE STUCK IN THE DOWN POSITION. THE TSE WALKED THE CUSTOMER THROUGH EXERCISING THE PIN AND IT POPPED BACK UP AND USM LED STATUS TURNED BLUE. THE TSE HAD THE CUSTOMER EXERCISE THE PIN SEVERAL TIMES TO ENSURE IT POPPED BACK UP. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY. ISI FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE ISSUE OCCURRED DURING THE PROCEDURE WHEN PORTS WERE ALREADY PLACED. THE SITE TRIED TO CHANGED INSTRUMENTS SEVERAL TIMES, BUT THE YELLOW BLINKING LIGHT CONTINUED. THE SURGEON THEN DISABLED AND DISCONTINUED USE OF THAT UNIVERSAL SURGICAL MANIPULATOR (USM). THE SITE WAS ORIGINALLY USING 3 USMS BUT DISCONTINUED USE OF USM4 AND COMPLETED THE PROCEDURE WITH USMS 1, 2, AND 3.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
892995 DAVINCI XI PATIENT SIDE CART, 4-ARM NAY INTUITIVE SURGICAL, INC 380652-31 N/A 00886874110720

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES