DAVINCI XI
Report
- Report Number
- 2955842-2024-12730
- Event Type
- Malfunction
- Date Received
- March 23, 2024
- Date of Event
- March 5, 2024
- Report Date
- March 5, 2024
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- UDI-DI
- 00886874110720
- PMA / PMN Number
- K131861
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
INTUITIVE SURGICAL, INC. (ISI) DID RECEIVE A DA VINCI PRODUCT TO PERFORM FAILURE ANALYSIS. THE UNIVERSAL SURGICAL MANIPULATOR (USM) WAS ANALYZED AND THE REPORTED ERROR WAS CONFIRMED AND REPRODUCED. THE UNIT WAS TESTED ON AN IN-HOUSE SYSTEM IN NORMAL MODE WITHOUT ANY ERROR. DURING INSPECTION, IT WAS OBSERVED THAT THE PRESENCE PINS WERE STICKY/STUCK CAUSING AN INSTRUMENT ENGAGEMENT ISSUE. ERROR 31009 WAS CONFIRMED POINTING TO AN INSTRUMENT ENGAGEMENT ISSUE.
AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) REPLACED UNIVERSAL SURGICAL MANIPULATOR (USM). THE SYSTEM WAS TESTED AND VERIFIED FOR USE. ISI HAS NOT RECEIVED THE USM FOR EVALUATION. A FOLLOW-UP MDR WILL BE SUBMITTED IF THE INSTRUMENT IS RETURNED (POST FAILURE ANALYSIS EVALUATION) OR IF ADDITIONAL INFORMATION IS RECEIVED.
REFER TO H10/H11 FOR FOLLOW-UP INFORMATION.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE LOGS SHOWED A UNIVERSAL SURGICAL MANIPULATOR (USM) 4 CANNULA SENSOR ERROR AFTER THE START OF THE PROCEDURE. THE SITE SAID THEY UNDOCKED USM 4 AND DOCKED USM 1 AND CONTINUED IN THE CASE. THE OPERATING ROOM STAFF CALLED BACK IN AFTER THE PROCEDURE TO TROUBLESHOOT THE ISSUE FURTHER. THE INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) RAN THE CUSTOMER THROUGH A HARD POWER CYCLE AND EMERGENCY POWER OFF, BUT ISSUE PERSISTED AND USM 4 LEDS WERE STILL YELLOW. THE TSE NOTICED 31009 ERROR IN LOGS FOR USM 4 AND HAD THE CUSTOMER INSPECT CARRIAGE POGO PINS. CENTER POGO PIN ON CARRIAGE WAS FOUND TO BE STUCK IN THE DOWN POSITION. THE TSE WALKED THE CUSTOMER THROUGH EXERCISING THE PIN AND IT POPPED BACK UP AND USM LED STATUS TURNED BLUE. THE TSE HAD THE CUSTOMER EXERCISE THE PIN SEVERAL TIMES TO ENSURE IT POPPED BACK UP. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY. ISI FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE ISSUE OCCURRED DURING THE PROCEDURE WHEN PORTS WERE ALREADY PLACED. THE SITE TRIED TO CHANGED INSTRUMENTS SEVERAL TIMES, BUT THE YELLOW BLINKING LIGHT CONTINUED. THE SURGEON THEN DISABLED AND DISCONTINUED USE OF THAT UNIVERSAL SURGICAL MANIPULATOR (USM). THE SITE WAS ORIGINALLY USING 3 USMS BUT DISCONTINUED USE OF USM4 AND COMPLETED THE PROCEDURE WITH USMS 1, 2, AND 3.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 892995 | DAVINCI XI | PATIENT SIDE CART, 4-ARM | NAY | INTUITIVE SURGICAL, INC | 380652-31 | N/A | 00886874110720 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | DA VINCI INSTRUMENTS AND ACCESSORIES |