FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 1895681 · Received November 10, 2010

Report

Report Number
2122870-2010-00721
Event Type
Malfunction
Date Received
November 10, 2010
Date of Event
October 4, 2010
Report Date
November 10, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
MMI
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLES WERE HEPARINIZED PLASMA WITH GEL BARRIERS THAT WERE CENTRIFUGED FOR 3 MINUTES AT 3700RPM. THE COLLECTION TUBE WAS FILLED TO THE RECOMMENDED VOLUME. QC WAS WITHIN THE CUSTOMER'S ESTABLISHED RANGES DURING THIS EVENT. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON (B)(4) 2010 AND INITIALLY PERFORMED MINOR PREVENTATIVE MAINTENANCE (PM) ON THE INSTRUMENT. THE FSE ALSO REPLACED THE WASH VALVE ROTOR DUE TO SOME RUST AND AFFIXED THE LABEL ON THE REAGENT STORAGE DOOR. A HIGH SENSITIVITY (HS) SYSTEM CHECK WAS PERFORMED ON THE INSTRUMENT AND MET SPECIFICATIONS.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO OBTAINING AN ACCUTNI (TROPONIN) RESULT IN THE RISK STRATIFICATION RANGE FOR ONE'S PATIENT SAMPLE THAT WAS GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM. REPEAT TESTING AND A SUBSEQUENT SAMPLE RESULTED IN THE NORMAL REFERENCE RANGE. THE ERRONEOUS RESULT WAS REPORTED OUT OF THE LABORATORY; HOWEVER, THE REPORT WAS AMENDED BY THE SUBSEQUENT RESULT. THE PATIENT WAS ADMITTED TO THE HOSPITAL FOR OBSERVATION DUE TO THE ERRONEOUSLY HIGH RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER MMI BECKMAN COULTER INC. ACCESS 2 N/A

Patients

Seq Age Sex Outcome Treatment
1 Hospitalization