FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX

MDR report key: 1894623 · Received November 4, 2010

Report

Report Number
1218950-2010-02162
Event Type
Malfunction
Date Received
November 4, 2010
Report Date
October 6, 2010
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE UNIT FAILED ONE TIME TO POWER ON WHEN ON AC POWER. A PHILIPS INVESTIGATOR SPOKE WITH THE CUSTOMER WHO VERIFIED THAT THIS HAPPENED ONLY ONCE, AND THERE HAS BEEN NO FURTHER ISSUE WITH THIS UNIT. BASED ON THE CUSTOMER'S REPORT, WE ARE CONSIDERING THIS A MALFUNCTION. WE CAN NOT DETERMINE THE CAUSE OF THE CUSTOMER'S REPORTED SYMPTOM, AS THE CUSTOMER DID NOT SEND THE DEVICE TO PHILIPS FOR EVALUATION AND THE PROBLEM OCCURRED ONLY ONCE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE UNIT FAILED ONE TIME TO POWER ON WHEN ON AC POWER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEARTSTART MRX MKJ PHILIPS HEALTHCARE M3535A

Patients

Seq Age Sex Outcome Treatment
1