ACCESS 2 IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2010-00714
- Date Received
- November 9, 2010
- Date of Event
- October 11, 2010
- Report Date
- November 9, 2010
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- 922823/A007
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- OTHER
Narratives
QC WAS WITHIN THE CUSTOMERS ESTABLISHED RANGES PRE AND POST THE EVENT. QC WAS NOT PREFORMED AFTER THE NO VALUE/ND FLAGS WERE RECEIVED HOTLINE INSTRUCTED THE CUSTOMER TO VERIFY THE LOCATION OF THE CK-MB REAGENT PACK. DURING TROUBLESHOOTING, THE CUSTOMER FOUND ONE CK-MB REAGENT PACK NOT IN THE PROPER LOCATION ON THE SYSTEM. SERVICE WAS NOT DISPATCHED FOR THIS EVENT. USER ERROR IS THE ROOT CAUSE OF THIS EVENT.
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO NO VALUE WITH INDETERMINATE (IND) FLAGS ON SEVERAL PATIENT'S SAMPLE FOR CK-MB GENERATED BY THE ACCESS 2 IMMUNOASSAY ANALYZER. THE RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE IN TREATMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ACCESS 2 IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER INC. | N/A | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |