FDA Adverse Event Injury Summary report: N

LIVONGO BLOOD PRESSURE MONITOR

MDR report key: 18941186 · Received March 20, 2024

Report

Report Number
3011196194-2024-00016
Event Type
Injury
Date Received
March 20, 2024
Date of Event
February 20, 2024
Report Date
May 6, 2024
Manufacturer
TELADOC HEALTH, INC
Product Code
DXN
PMA / PMN Number
K202891
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE ASSOCIATED WITH THIS INCIDENT WAS RETURNED FOR INVESTIGATION/EVALUATION. A RETURN DEVICES INVESTIGATION WAS PERFORMED, BUT THE DEVICE FAILED INVESTIGATION TESTING. IT WAS FOUND THAT THE DEVICE WAS NOT ACCURATE IN THE HYPERTENSIVE RANGE OF 150/100. THE ISSUE CAN BE ATTRIBUTED TO A MANUFACTURING DEFICIENCY.

Additional Manufacturer Narrative · 0

THE DEVICE ASSOCIATED WITH THIS INCIDENT WAS NOT RETURNED FOR INVESTIGATION. SHOULD THIS DEVICE BE RETURNED, A SUPPLEMENTAL REPORT WILL BE FILED TO DOCUMENT THE RESULTS OF THE INVESTIGATION.

Description of Event or Problem · 0

THE PATIENT STATED THAT THE CUFF CONTINUED TO INFLATE, WENT OVER 200, GOT TIGHT, AND CAUSED BRUISING. THE PATIENT SAID SHE CANCELED THE READING TO STOP THE MONITOR BUT SAID THE CUFF DID NOT FULLY DEFLATE. THE PATIENT DID NOT SEEK MEDICAL ATTENTION. IT WAS DETERMINED THAT THE CUFF WAS THE CORRECT SIZE FOR THE PATIENT.

Description of Event or Problem · 0

THE PATIENT STATED THAT THE CUFF CONTINUED TO INFLATE, WENT OVER 200, GOT TIGHT, AND CAUSED BRUISING. THE PATIENT SAID SHE CANCELED THE READING TO STOP THE MONITOR BUT SAID THE CUFF DID NOT FULLY DEFLATE. THE PATIENT DID NOT SEEK MEDICAL ATTENTION. IT WAS DETERMINED THAT THE CUFF WAS THE CORRECT SIZE FOR THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
487795 LIVONGO BLOOD PRESSURE MONITOR BLOOD PRESSURE MONITOR DXN TELADOC HEALTH, INC HT945

Patients

Seq Age Sex Outcome Treatment
1 55 YR Unknown Other