FDA Adverse Event Malfunction Summary report: N

OMNIPOD INSULIN PUMP

MDR report key: 1893860 · Received November 2, 2010

Report

Report Number
3004464228-2010-01348
Event Type
Malfunction
Date Received
November 2, 2010
Date of Event
June 24, 2010
Report Date
October 6, 2010
Manufacturer
INSULET CORPORATION
Product Code
LZG
PMA / PMN Number
K042792
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION RESULTS OF THE RETURNED PDM FOUND EVIDENCE OF DEBRIS WITHIN THE BG METER PORT. THIS HAD THE POTENTIAL TO AFFECT THE FUNCTIONALITY OF THE METER, POSSIBLY RESULTING IN ERRONEOUS BG READINGS. THE PRESENCE OF DEBRIS IN THE BG METER PORT IS THE RESULT OF USER NEGLIGENCE IN PROPERLY CARING FOR THE PDM AND IS IN NO WAY REFLECTIVE OF ANY MFG OR PRODUCT RELATED ISSUE. IT SHOULD BE NOTED THAT THE INVESTIGATION FOUND NO EVIDENCE OF ANY MALFUNCTION THAT COULD HAVE CAUSED OR CONTRIBUTED TO ERRONEOUS BG READINGS. THE RESULTS OF ALL BG READING TEST WERE FOUND TO BE WITHIN THE SPECIFIED TOLERANCE LIMITS. THE REPORTED DISCREPANT BG READINGS ARE CONSIDERED TO HAVE BEEN CAUSED BY THE PRESENCE OF DEBRIS WITHIN THE BG METER AND NOT BY ANY MFG OR PRODUCT RELATED ISSUE. NOTE: A REVIEW OF THE PDM'S HISTORY CONCLUDED THAT THE CUSTOMER'S REPORT COULD NOT BE VERIFIED. THE CUSTOMER REPORTED THAT THE DISCREPANT BG READINGS OCCURRED ON (B)(6) 2010, YET DATA WAS AVAILABLE ONLY AS FAR BACK AS (B)(6) 2010.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE PDM WAS GIVING FLUCTUATION BG READINGS. THREE READINGS WERE TAKEN "RIGHT AFTER EACH OTHER"; THE RESULTS IN SUCCESSION WERE "HIGH" (GREATER THAN 500 MG/DL), 50 MG/DL AND 250 MG/DL. INSULET CUSTOMER SUPPORT RECOMMENDED THAT SHE TRY TESTING AGAIN WITH A NEW VIAL OF TEST STRIPS. THE PDM WILL BE RETURNED FOR EVAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OMNIPOD INSULIN PUMP PUMP, INFUSION, INSULIN LZG INSULET CORPORATION 11360 L11807

Patients

Seq Age Sex Outcome Treatment
1 47 YR Other