NE-C21 COMP AIR ELITE NEBULIZER SYSTEM
Report
- Report Number
- 1450057-2010-00003
- Event Type
- Injury
- Date Received
- October 28, 2010
- Date of Event
- January 22, 2008
- Report Date
- October 26, 2010
- Manufacturer
- OMRON MATSUSAKA CO., LTD.
- Product Code
- CAF
- PMA / PMN Number
- K914836/B
- Adverse Event
- Yes
- Report Source
- Distributor report
- Reporter Location
- MA, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
THIS INCIDENT WAS FOUND DURING A RETROSPECTION LOOK BACK (CAPA (B)(4)) OF ELEVATED COMPLAINTS. THIS IS AN INITIAL AND FINAL REPORT. LIMITED INFO IS AVAILABLE REGARDING THE RETURNED UNIT. SERIAL/LOT NUMBER INFO IS NOT AVAILABLE BECAUSE IT WAS WORN OFF THE UNIT. THE UNIT WAS RECEIVED BY THE IMPORTER/DISTRIBUTOR AND REPLACED WITH A COMPARABLE NEW UNIT DUE TO IT'S DISCONTINUED STATUS AND THE WARRANTY. THE UNIT IS NO LONGER IN RETENTION. A VISUAL INSPECTION WAS PERFORMED BY THE REPAIR DEPT AND DETERMINED THE CLIPS ON THE COMPONENT MEDICINE CUP WERE BROKEN. IF THE MEDICINE CUP IS NOT ALIGNED AND SEATED CORRECTLY OR FORCIBLY TWISTED ONTO THE BASE OF THE UNIT, THE SIDE "CLIPS" WILL BREAK OFF.
CUSTOMER CLAIMS WHILE DRIVING HOME FROM WORK SHE HAD A RESPIRATORY ATTACK. CUSTOMER CLAIMS THE "POINTS" (CLIPS) ON THE MEDICINE CUP BROKE AND SHE COULD NOT ADEQUATELY NEBULIZE. CUSTOMER CLAIMS SHE CALLED AN EMT SERVICE AND WAS ADMITTED TO THE HOSPITAL IN RESPIRATORY ARREST AND PUT ON A VENTILATOR. CUSTOMER CLAIMS SHE WAS ILL, OFF WORK AND UNDER MEDICAL CARE DUE TO THE DEVICE FAILURE. CUSTOMER CLAIMS SHE CLEANS HER DEVICE DAILY USING WATER ONLY; BEING CAREFUL NOT TO DAMAGE THE FILTERS OR OTHER PARTS. STATED SHE IS A LONG TIME USER OF RESPIRATORY DEVICES AND FEELS SHE DID NOT BREAK OR DAMAGE THE UNIT. CUSTOMER CLAIMS PROD HAS A DESIGN FLAW. RETURNING UNIT FOR INSPECTION VIA A CALL TAG. MAINTAINED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | NE-C21 COMP AIR ELITE NEBULIZER SYSTEM | COMPRESSOR NEBULIZER | CAF | OMRON MATSUSAKA CO., LTD. | NE-C21 | UNK |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 61 YR | Hospitalization |