FDA Adverse Event Injury Summary report: N

ULTRAPULSE ENCORE AESTHETIC PACKAGE

MDR report key: 1892347 · Received October 27, 2010

Report

Report Number
2914019-2010-00048
Event Type
Injury
Date Received
October 27, 2010
Date of Event
March 23, 2009
Report Date
October 27, 2010
Manufacturer
LUMENIS LTD. YOKNEAM
Product Code
GEX
PMA / PMN Number
K022060
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

REASONABLE ATTEMPTS WERE MADE TO OBTAIN TREATMENT SETTINGS, PT INFO, SUBJECT DEVICE SERIAL NUMBER, AND SERVICE HISTORY RECORDS FROM THE USER FACILITY, HOWEVER NONE WAS RECEIVED. A REVIEW OF SERVICE RECORDS CONCLUDED THE REPORTED USER FACILITY DID NOT OBTAIN THE SUBJECT DEVICE FROM LUMENIS DIRECTLY, NOR DOES THE FACILITY MAINTAIN A SERVICE CONTRACT WITH LUMENIS. WITHOUT THE SUBJECT DEVICE SERIAL NUMBER, LUMENIS IS UNABLE TO DETERMINE THE STATUS OF THE DEVICE. LUMENIS IS THEREFORE UNABLE TO DETERMINE A ROOT CAUSE FOR THE REPORTED EVENT. ALTHOUGH NO INFO WAS PROVIDED BY THE USER FACILITY ABOUT THE SERVICE HISTORY OF THE DEVICE, LUMENIS CANNOT RULE OUT THAT SERVICE BY AUTHORIZED THIRD PARTY SERVICE PROVIDERS MAY HAVE CONTRIBUTED TO THE REPORTED ADVERSE EVENT. TO THE BEST OF LUMENIS' KNOWLEDGE, THE SUBJECT DEVICE REMAINS IN USE AT THE USER FACILITY.

Description of Event or Problem · 1

IT WAS REPORTED BY AN ATTORNEY THAT THEIR CLIENT SUSTAINED SERIOUS BURN INJURIES TO THE NECK AND CHEST, SHOCK, AND INJURIES TO THE NERVOUS SYSTEM, AFTER TREATMENT PERFORMED WITH A LUMENIS ULTRAPULSE LASER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ULTRAPULSE ENCORE AESTHETIC PACKAGE CARBON DIOXIDE SURGICAL LASER GEX LUMENIS LTD. YOKNEAM ENCORE NA

Patients

Seq Age Sex Outcome Treatment
1 UNK Other