FDA Adverse Event Malfunction Summary report: N

THOR PHOTOMEDICINE LTD

MDR report key: 18918777 · Received March 15, 2024

Report

Report Number
3003899624-2024-00004
Event Type
Malfunction
Date Received
March 15, 2024
Date of Event
May 10, 2021
Report Date
March 15, 2024
Manufacturer
THOR PHOTOMEDICINE LTD
Product Code
ILY
UDI-DI
05060494130145
PMA / PMN Number
K033923
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DA
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CUSTOMER DID NOT RETURN THE PRODUCT FOR INVESTIGATION. THIS MDR IS BEING SUBMITTED AS A PART OF A RETROSPECTIVE REVIEW AND REMEDIATION EFFORT BASED ON ENHANCEMENTS MADE TO THE COMPANY'S COMPLAINT HANDLING PROCESSES. THIS EVENT IS BEING FILED IN ACCORDANCE WITH A CAPA WHICH HAS BEEN OPENED TO MANAGE THE ACTIONS RELATED TO REMEDIATION OF COMPLAINT FILES AND ANY REQUIRED MDR REPORTING.

Description of Event or Problem · 0

ONE PROBE GETS TOO HOT FOR COMFORT AFTER ABOUT 10 MINUTES OF USE, THE OTHER PROBE DOES NOT GET UNCOMFORTABLY HOT AT ALL, NO MATTER HOW LONG IT IS USED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
966814 THOR PHOTOMEDICINE LTD 810NM 1W CLUSTER (5X200MW) ISSUE 1 ILY THOR PHOTOMEDICINE LTD S1160 05060494130145

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown