FDA Adverse Event Malfunction Summary report: N

THOR PHOTOMEDICINE LTD

MDR report key: 18918775 · Received March 15, 2024

Report

Report Number
3003899624-2024-00002
Event Type
Malfunction
Date Received
March 15, 2024
Date of Event
July 3, 2020
Report Date
March 15, 2024
Manufacturer
THOR PHOTOMEDICINE LTD
Product Code
ILY
PMA / PMN Number
K033923
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

TEMPERATURE TESTING PERFORMED ON S2160 810 CLUSTER S/N (B)(6) - THIS WAS WITHIN ACCEPTED SPECS. HOWEVER, CABLE REQUIRED REPLACEMENT. THIS MDR IS BEING SUBMITTED AS A PART OF A RETROSPECTIVE REVIEW AND REMEDIATION EFFORT BASED ON ENHANCEMENTS MADE TO THE COMPANY'S COMPLAINT HANDLING PROCESSES. THIS EVENT IS BEING FILED IN ACCORDANCE WITH A CAPA WHICH HAS BEEN OPENED TO MANAGE THE ACTIONS RELATED TO REMEDIATION OF COMPLAINT FILES AND ANY REQUIRED MDR REPORTING.

Description of Event or Problem · 0

810 CLUSTER PROBE OVERHEATS AFTER 3 MINS, NEEDS TO STAY OFF FOR AT LEAST 3-5 MINUTES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
965847 THOR PHOTOMEDICINE LTD 810NM 1W CLUSTER (5X200MW) ISSUE 1 ILY THOR PHOTOMEDICINE LTD S2160

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown