FDA Adverse Event Malfunction Summary report: N

UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM

MDR report key: 1891456 · Received November 4, 2010

Report

Report Number
2122870-2010-00697
Event Type
Malfunction
Date Received
November 4, 2010
Date of Event
October 7, 2010
Report Date
November 4, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K023764
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER COLLECTS BHCG SAMPLES IN BD GREEN TOPPED PLASMA TUBES. THE SPECIMENS ARE CENTRIFUGED AT 3,000 RPM FOR 8 MINUTES. QC WAS WITHIN THE CUSTOMER'S ESTABLISHED RANGES PRIOR TO AND ON THE DAY OF THE EVENT. A ROUTINE SYSTEM CHECK WAS PERFORMED ON (B)(6) 2010 WHICH PASSED WITHIN INSTRUMENT SPECIFICATIONS. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED: A DIAGNOSTIC TESTING FAILED AND THE FSE REBUILT ALL REAGENT PUMPS, REPLACED LOWER PISTONS AND ROTORS, AND THE STATORS FOR REAGENT PUMP #2 AND #3. THE FSE PERFORMED PIPPETOR MATCHING AND LOW VOLUME PIPPETOR MATCHING ROUTINES, A HIGH SENSITIVITY SYSTEM CHECK AND A DILTEST; NO ISSUES WERE NOTED. ALTHOUGH SOME HARDWARE ISSUES WERE ADDRESSED, A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC., (BCI) REGARDING A HIGHER THAN EXPECTED TOTAL BHCG (TBHCG) RESULTS GENERATED BY THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM FOR ONE PATIENT. SUBSEQUENT TESTING ON THIS AND ON AN ALTERNATE ANALYZER PRODUCED RESULTS WITHIN A LOWER GESTATIONAL CATEGORY. THE RESULTS WERE REPORTED OUT OF THE LABORATORY. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. NA

Patients

Seq Age Sex Outcome Treatment
1