FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 1891005 · Received October 29, 2010

Report

Report Number
1644487-2010-02430
Event Type
Malfunction
Date Received
October 29, 2010
Date of Event
October 6, 2010
Report Date
October 6, 2010
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

REPORTER INDICATED A VNS DELL X5 HANDHELD COMPUTER WITH 7.1 SOFTWARE WAS FREEZING DURING INTERROGATION OF A VNS PT. THE SCREEN FREEZING DID RESOLVE AFTER PERFORMING A HARD RESET AND INTERROGATION OF THE PT WAS THEN SUCCESSFUL. ALL ATTEMPTS TO HAVE THE SUSPECT COMPUTER RETURNED FOR ANALYSIS HAVE BEEN UNSUCCESSFUL TO DATE. IT IS KNOWN THAT THE COMBINATION OF THE DELL X5 COMPUTER AND VERSION 7.1 SOFTWARE CAN CAUSE SCREEN FREEZING DURING INTERROGATION TO OCCUR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE PROGRAMMING SOFTWARE LYJ CYBERONICS, INC. 250 521411

Patients

Seq Age Sex Outcome Treatment
1 51 YR