FDA Adverse Event
Malfunction
Summary report: N
PROGRAMMING SOFTWARE
MDR report key: 1891005
·
Received October 29, 2010
Report
- Report Number
- 1644487-2010-02430
- Event Type
- Malfunction
- Date Received
- October 29, 2010
- Date of Event
- October 6, 2010
- Report Date
- October 6, 2010
- Manufacturer
- CYBERONICS, INC.
- Product Code
- LYJ
- PMA / PMN Number
- P970003
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MA, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
REPORTER INDICATED A VNS DELL X5 HANDHELD COMPUTER WITH 7.1 SOFTWARE WAS FREEZING DURING INTERROGATION OF A VNS PT. THE SCREEN FREEZING DID RESOLVE AFTER PERFORMING A HARD RESET AND INTERROGATION OF THE PT WAS THEN SUCCESSFUL. ALL ATTEMPTS TO HAVE THE SUSPECT COMPUTER RETURNED FOR ANALYSIS HAVE BEEN UNSUCCESSFUL TO DATE. IT IS KNOWN THAT THE COMBINATION OF THE DELL X5 COMPUTER AND VERSION 7.1 SOFTWARE CAN CAUSE SCREEN FREEZING DURING INTERROGATION TO OCCUR.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | PROGRAMMING SOFTWARE | PROGRAMMING SOFTWARE | LYJ | CYBERONICS, INC. | 250 | 521411 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 51 YR |