FDA Adverse Event Malfunction Summary report: N

ORALBRCHGTOOTHBRUSHHANDLE3772

MDR report key: 18908723 · Received March 14, 2024

Report

Report Number
3000302531-2024-00101
Event Type
Malfunction
Date Received
March 14, 2024
Report Date
March 14, 2024
Manufacturer
BRAUN GMBH WERK MARKTHEIDENFELD
Product Code
JEQ
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem · 0

FACE. BLOOD - SKIN [SKIN HAEMORRHAGE]. PAIN LIKE A NEEDLE WAS STUCK IN FACE - SKIN [PAIN OF SKIN] . SMALL RED MARK CHEEK - SKIN [MACULE]. SMALL RED MARK INSIDE THE MOUTH [ORAL MACULE] . BRUSH HEAD KEEP JABBING IN THE FACE...METAL PRONG THING JABBED OUTSIDE OF FACE - SKIN [SKIN INJURY]. BRUSH HEAD.CAME OUT IN MOUTH. COMING OFF. SLIPS OFF - ORAL-B [DEVICE BREAKAGE]. CASE NARRATIVE: ADULT MALE CONSUMER VIA PHONE STATED THAT THE ORAL-B TOOTHBRUSH HEADS KEPT COMING OUT/COMING OFF/SLIPPING OFF OF THE ORAL-B TOOTHBRUSH, TYPE 3772, IN HIS MOUTH WHILE BRUSHING AND THE METAL PRONG THING JABBED HIM IN THE FACE. THERE WAS PAIN (FACE), A BIT OF BLOOD, AND A SMALL RED MARK ON HIS CHEEK AND THE INSIDE OF HIS MOUTH. NO SERIOUS INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1018788 ORALBRCHGTOOTHBRUSHHANDLE3772 TOOTHBRUSH, POWERED - JEQ JEQ BRAUN GMBH WERK MARKTHEIDENFELD 3772

Patients

Seq Age Sex Outcome Treatment
1 NA Male ORALBPWRORALCARERFLS (ORAL-B/POWER ORAL CARE REFIL.