FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM

MDR report key: 1890375 · Received November 3, 2010

Report

Report Number
2050012-2010-01143
Event Type
Malfunction
Date Received
November 3, 2010
Date of Event
October 7, 2010
Report Date
November 3, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC AND CALIBRATION RESULTS WERE ACCEPTABLE. THE CUSTOMER OBSERVED SUPPRESSED RESULTS FOR PHOSM. A BCI FIELD SERVICE ENGINEER (FSE) VISITED THE SITE ON (B)(4) 2010. THE FSE CLEANED REAGENT LINE AND FLUSHED OUT WITH HOT DI WATER. THE FSE PRIMED THE ANALYZER, CALIBRATED, AND RAN CONTROLS SUCCESSFULLY. A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO INCORRECT PHOSPHOROUS (PHOSM) RESULTS GENERATED BY UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEM. THE RESULTS WERE REPORTED OUT OF THE LABORATORY. SUBSEQUENT TESTING ON AN ALTERNATE ANALYZER PRODUCED DIFFERENT RESULTS. THE CUSTOMER INDICATED THE DIFFERENCES ARE NOT SIGNIFICANT ENOUGH TO REQUIRE AMENDING THE RESULTS. THE PATIENT TREATMENTS WERE NOT IMPACTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM CLINICAL CHEMSTRY ANALYZER JJE BECKMAN COULTER, INC. DXC800 PRO NA

Patients

Seq Age Sex Outcome Treatment
1