FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM

MDR report key: 1890374 · Received November 3, 2010

Report

Report Number
2050012-2010-01142
Event Type
Malfunction
Date Received
November 3, 2010
Date of Event
October 7, 2010
Report Date
November 3, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC WAS WITHIN ESTABLISHED RANGES. A BCI FIELD SERVICE ENGINEER (FSE) CONFIRMED THE INSTRUMENT WAS PERFORMING TO THE SPECIFICATIONS. THE FSE NOTICED REAGENT LEVEL WAS VERY LOW AND REPLACED THE REAGENT BOTTLE. A DEFINITIVE ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO DISCREPANT DUPLICATE GLUCOSE (GLUCM) RESULTS GENERATED BY UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEM FOR FOUR PATIENT SAMPLES. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE CUSTOMER CONFIRM RESULTS BY EITHER RUNNING AGAIN ON THE SAME INSTRUMENT OR ON ANOTHER ANALYZER. THE REPORTED RESULTS WERE NOT PROVIDED. THERE WAS NO EFFECT TO THE PATIENTS OR TO THE USER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM CLINICAL CHEMSTRY ANALYZER JJE BECKMAN COULTER, INC. DXC 800 PRO NA

Patients

Seq Age Sex Outcome Treatment
1