FDA Adverse Event Malfunction Summary report: N

ADVANTA 2 FRAME

MDR report key: 18878102 · Received March 11, 2024

Report

Report Number
3006697241-2024-00017
Event Type
Malfunction
Date Received
March 11, 2024
Date of Event
February 26, 2024
Report Date
March 11, 2024
Manufacturer
HILL-ROM MEXICO
Product Code
FNJ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE BAXTER TECHNICIAN FOUND THE POWER CORD NEEDED TO BE REPLACED. PER THE HILLROM SERVICE MANUAL THE ADVANTA¿ 2 SHOULD BE SUBJECT TO AN EFFECTIVE MAINTENANCE PROGRAM. THIS WILL HELP MAKE SURE OF A LONG, OPERATIVE LIFE FOR THE ADVANTA¿ 2 BED. THE PREVENTATIVE MAINTENANCE WILL HELP TO REDUCE DOWNTIME DUE TO EXCESSIVE WEAR FAILURES. AN ANNUAL SERVICE OF THE BED IS ADVISED IN ORDER TO MAINTAIN ITS CHARACTERISTICS AND PERFORMANCE. EXAMINE THE PLUG FOR DAMAGE. MAKE SURE THE PLUG IS A ONE-PIECE MOLDED PLUG ASSEMBLY. IF IT IS NOT, REPLACE THE PLUG CORD ASSEMBLY. REPLACE ANY PLUG CORD ASSEMBLY THAT SHOWS ANY OF THESE: DISCOLORATION OF THE PLUG MOLDING AROUND THE PLUG BLADES; THIS COULD OCCUR IF THE PLUG BLADES HAVE OVERHEATED OR ARCED. ANY SIGNS OF CRACKING; THIS COULD OCCUR IF THE PLUG HAS BEEN BENT AND STRAIGHTENED TO A POINT PAST ITS USEFUL LIFE. LOOSE FIT OF THE PLUG BLADE (THE PLUG BLADE MOVES IN THE MOLDING); THIS COULD OCCUR IF THE MOLDING HAS OVERHEATED OR THE BLADES HAVE BEEN BENT AND STRAIGHTENED TO A POINT PAST THEIR USEFUL LIFE. REPLACE THE POWER CORD, IF DAMAGED. A SEARCH OF THE BAXTER MAINTENANCE RECORDS DID NOT SHOW BAXTER PERFORMED ANY PREVENTATIVE MAINTENANCE ON THIS BED. IT IS UNKNOWN IF THE FACILITY PERFORMS PREVENTATIVE MAINTENANCE ON THEIR BEDS. THE TECHNICIAN REPLACED THE POWER CORD TO RESOLVE THE REPORTED EVENT. BASED ON THIS INFORMATION, NO FURTHER ACTION IS REQUIRED.

Description of Event or Problem · 0

BAXTER RECEIVED A REPORT FROM A CUSTOMER STATING THE POWER CORD HAD DAMAGE WITH EXPOSED COPPER WIRES. THE BED WAS LOCATED AT THE ACCOUNT. THERE WAS NO PATIENT/USER INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT # (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2010622 ADVANTA 2 FRAME BED, MANUAL FNJ HILL-ROM MEXICO P1190A000219

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown