FDA Adverse Event Injury Summary report: N

DAVINCI XI

MDR report key: 18876992 · Received March 11, 2024

Report

Report Number
2955842-2024-11959
Event Type
Injury
Date Received
March 11, 2024
Date of Event
February 14, 2024
Report Date
February 14, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110744
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE CUSTOMER AND RECEIVED THE FOLLOWING ADDITIONAL INFORMATION: THE SYSTEM WAS CHECKED FOR ANY ISSUES/MESSAGES PRIOR TO USE. THERE WERE NO INDICATIONS THAT THERE WERE ANY PROBLEMS BEFORE THE REPORTED ISSUE OCCURRED. THE SYSTEM WAS IN USE FOR 3 HOURS BEFORE THE ISSUE OCCURRED.

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE INSPECTED ALL ELECTRONICS FOR SIGNS OF OVERHEATING REPLACED THE INTAKE FILTERS. ALTHOUGH THE FSE WAS UNABLE TO REPRODUCE THE CUSTOMER REPORTED ISSUE, THE FSE REPLACED THE AIR INTAKE FILTERS. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. THE AFFECTED PART INVOLVED WITH THIS COMPLAINT IS A FIELD SCRAP ITEM AND WILL NOT BE RETURNED TO ISI FOR FURTHER INVESTIGATION.

Description of Event or Problem · 0

REFER TO H10/H11 FOR FOLLOW-UP INFORMATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED RIGHT HEMICOLECTOMY PROCEDURE, A OVERHEATING MESSAGE WAS GENERATED ON ONE OF THE SURGEON SIDE CONSOLES (SSC). AN INTUITIVE SURGICAL INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) REVIEWED THE LOGS, WHICH REFLECTED SSC #1 WAS REPORTING AN SSC OVERHEATING MESSAGE. THE ISI CLINICAL SALES REP (CSR) MOVED BOTH OF THE SSCS AWAY FROM THE WALL AND VERIFIED THERE WERE NO OBSTRUCTIONS ON THE SSCS. AN ERROR WAS THEN GENERATED, AND THE SYSTEM SHUT DOWN. THE SURGEON ELECTED TO CONVERT THE CASE TO OPEN SURGERY. THE TSE EXPLAINED THAT THE STAFF COULD DISCONNECT SSC #1 AND PROCEED WITH A SINGLE CONSOLE, BUT THE SURGEON HAD ALREADY ELECTED TO CONVERT TO OPEN SURGERY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2455480 DAVINCI XI SURGEON SIDE CONSOLE, SMART PEDALS NAY INTUITIVE SURGICAL, INC 380677-14 N/A 00886874110744

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES