FDA Adverse Event Malfunction Summary report: N

HAMILTON MEDICAL AG

MDR report key: 18872093 · Received March 10, 2024

Report

Report Number
3001421318-2023-40715
Event Type
Malfunction
Date Received
March 10, 2024
Date of Event
February 3, 2023
Report Date
March 9, 2024
Manufacturer
HAMILTON MEDICAL AG
Product Code
CBK
UDI-DI
00730002856789
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE COMPLAINT HAS BEEN REOPENED AND REVIEWED ACCORDING TO FDA FORM 483 INSPECTIONAL OBSERVATION EMS #2; EOBS2 FROM THE FDA INSPECTION CONDUCTED BETWEEN JULY 17 TO JULY 21; 2022 AT THE EMS AND BONADUZ SITES. A DETAILED INVESTIGATION WAS PERFORMED BY AN EXPERT FROM THE TECHNICAL SERVICE: NO FURTHER INVESTIGATION OR CORRECTION WILL BE PERFORMED EXCEPT THOSE MENTIONED ABOVE. IN FUTURE HAMILTON MEDICAL AG WILL REPORT AN EVENT SIMILAR TO THIS ISSUE AS IT WILL BE DEEMED A REPORTABLE EVENT. THE ALLEGATION IN THIS COMPLAINT WAS CONFIRMED TO BE A COMPLAINT. WITH THIS INVESTIGATION IT HAS BEEN CONFIRMED THAT THE DEVICE FAILED TO MEET ITS SPECIFICATIONS AT THE TIME OF THE EVENT WHILE THE HUMIDIFIER WAS TESTED. THE ROOT CAUSE WAS DETERMINED TO BE A DEFECTIVE IR SENSOR. IN CONSEQUENCE THE SENSOR BOARD WAS REPLACED. THERE WAS NO REPORTED PATIENT OR USER HARM. (NO PATIENT INVOLVEMENT).

Description of Event or Problem · 0

DURING TESTING H900 WOULD SHOW CONSTANT HIGH WATER LEVEL ALARM; EVEN THOUGH THE WATER LEVEL WAS LESS THAN MAX LEVEL. REPLACEMENT OF THE SENSOR BOARD RESOLVED THE ISSUE. SERVICE SOFTWARE AND FUNCTION CHECKS ALL PASS. FROM: 950456: 05: 22238 TO MSP950457: 06: 40219.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
695328 HAMILTON MEDICAL AG HAMILTON-H900 CBK HAMILTON MEDICAL AG HAMILTON-H900 00730002856789

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown