FDA Adverse Event Injury Summary report: N

WILLOW WEARABLE BREAST PUMP

MDR report key: 18871864 · Received March 9, 2024

Report

Report Number
3012759464-2024-00001
Event Type
Injury
Date Received
March 9, 2024
Date of Event
January 2, 2024
Report Date
March 9, 2024
Manufacturer
WILLOW INNOVATIONS, INC.
Product Code
HGX
PMA / PMN Number
K191577
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

WILLOW HAS REQUESTED THE PUMPS BACK FROM CUSTOMER BUT HAS NOT YET RECEIVED THEM. CUSTOMER HAS REQUESTED REPLACEMENT PUMPS. NEW SIZING INSERTS WERE ALSO SENT TO IMPROVE COMFORT AND OUTPUT.

Description of Event or Problem · 0

ON (B)(6) 2024, CUSTOMER REPORTED TO WILLOW CUSTOMER CARE THAT SHE HAD CLOGGED DUCTS AND SWOLLEN NIPPLES FROM USING THE WILLOW PUMP. SHE ALSO HAD AN ABSCESS IN HER RIGHT BREAST AND WAS GOING TO THE DOCTOR. CUSTOMER WAS PRESCRIBED CLINDAMYSIN AND WAS USING A WALL PUMP UNTIL THE ABSCESS IS HEALED. AS OF ON (B)(6) 2024, CUSTOMER REPORTED THAT THE ABSCESS IN HER RIGHT BREAST WAS DRAINED OUT AND HAS GONE DOWN/HEALED. HER DOCTOR ADVISED THAT SHE NEEDS TO COMPLETELY EMPTY AND SHE CONTINUES TO USE HER WALL PUMP WHILE HEALING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
660956 WILLOW WEARABLE BREAST PUMP POWERED BREAST PUMP HGX WILLOW INNOVATIONS, INC.

Patients

Seq Age Sex Outcome Treatment
1 NA Female Required Intervention