FDA Adverse Event Malfunction Summary report: N

INTELLIVUE MULTI MEASUREMENT SERVER (MMS)

MDR report key: 1884712 · Received October 25, 2010

Report

Report Number
9610816-2010-00652
Event Type
Malfunction
Date Received
October 25, 2010
Report Date
July 28, 2010
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MHX
PMA / PMN Number
K030038
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BE
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4): NO ADVERSE PT EVENT WAS REPORTED TO HAVE RESULTED FROM THE OCCURRENCE. THIS IS NOT BEING CONSIDERED A DEVICE MALFUNCTION. DAMAGE SUSTAINED IN THE FALL IS NOT CONSIDERED AS A MALFUNCTION. NO INDICATION OF A DEFECTIVE MOUNTING SOLUTION, OR ANY OTHER MECHANICAL DEFECT CONTRIBUTING TO THE DROP, WAS PROVIDED NOR WAS A DEFECTIVE MOUNTING OR DEFECTIVE PART ALLEGED TO HAVE CAUSED. IT WAS NOT EXPRESSED AS AN UNEXPECTED DROP WHICH CAUSED THAT THE MMS BROKE. PLEASE NOTE THAT THIS DEVICE FAILURE IS CONSIDERED A PHYSICAL DAMAGE MOST CONSISTENT WITH IMPROPER USER HANDLING AND THEREFORE, NOT A MALFUNCTION OF DESIGN OR LABELING; WE WILL CONSIDER THIS AS DUE TO USE OUTSIDE NORMAL AND EXPECTED. PHILIPS IS IN THE PROCESS OF OBTAINING ADDITIONAL INFO CONCERNING THIS EVENT AND THE COMPLAINT IS STILL UNDER INVESTIGATION. A FINAL REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT MONITOR FELL AND WAS DAMAGED. NO PT HARM WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 INTELLIVUE MULTI MEASUREMENT SERVER (MMS) MHX PHILIPS MEDICAL SYSTEMS M3001A

Patients

Seq Age Sex Outcome Treatment
1