FDA Adverse Event Malfunction Summary report: N

UNICEL® DXL 800 ACCESS® IMMUNOASSAY SYSTEM

MDR report key: 1884373 · Received October 27, 2010

Report

Report Number
2122870-2010-00669
Event Type
Malfunction
Date Received
October 27, 2010
Date of Event
October 1, 2010
Report Date
October 27, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K023764
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

LEVEL 1 AND 3 QC WAS OUT OF RANGE HIGH ON THE DAY OF THE EVENT. LEVEL 2 QC WAS WITHIN THE CUSTOMER'S ESTABLISHED RANGES. THE CUSTOMER INDICATED THAT CERTAIN REAGENT PACKS WOULD PRODUCE ELEVATED RESULTS THROUGH THE ENTIRE PACK WHILE REPEAT ANALYSIS ON A DIFFERENT REAGENT PACK FROM THE SAME LOT WOULD PRODUCE RESULTS THAT BETTER MATCHED THE CUSTOMER'S EXPECTATION OF THE ASSAY. A FIELD SERVICE ENGINEER (FSE) WAS ON-SITE (B)(6) 2010. ALL VERIFICATION TESTING PASSED WITHIN INSTRUMENT SPECIFICATIONS. VERIFICATION TESTING PERFORMED BY A HARDWARE SPECIALIST ON 10/11/2010 ALSO PASSED WITHIN INSTRUMENT SPECIFICATIONS.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING HIGHER THAN EXPECTED THYROGLOBULIN AUTO ANTIBODIES (TGAB) RESULTS GENERATED BY THE UNICEL DXL 800 ACCESS IMMUNOASSAY SYSTEM FOR SEVERAL PATIENTS. NO REPORTS OF DEATH, INJURY, OR CHANGE TO PATIENT TREATMENT HAVE BEEN REPORTED IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXL 800 ACCESS® IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXI 800 NA

Patients

Seq Age Sex Outcome Treatment
1