FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 PRO SYNCHRON® CHEMISTRY ANALYZER

MDR report key: 1883612 · Received October 26, 2010

Report

Report Number
2050012-2010-01056
Event Type
Malfunction
Date Received
October 26, 2010
Date of Event
October 4, 2010
Report Date
October 26, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

AT THE TIME OF THE EVENT, NA QC RESULTS WERE WITHIN THE LAB'S ESTABLISHED RANGES. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND FOUND THAT THE ISE REFERENCE REAGENT HAD BEEN LOADED INCORRECTLY. THE REAGENT WAS LOADED CORRECTLY WHICH RESOLVED THE PROBLEM. AS OF (B)(4) 2010, THERE WERE NO FURTHER CALLS TO THE BCI HOTLINE FOR ISE PROBLEMS.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC (BCI) IN REGARDS TO OBTAINING FALSE LOW SODIUM (NA) RESULTS GENERATED BY THE UNICEL DXC 600 PRO SYNCHRON CHEMISTRY ANALYZER. THE ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY. THE ER PHYSICIAN QUESTIONED THE LOW NA RESULTS. THE SAMPLES WERE REPEATED ON AN ALTERNATE INSTRUMENT, WHICH PRODUCED HIGHER RESULTS, SHOWING ABOUT A 4% BIAS AND AMENDED REPORTS WERE ISSUED. THE CUSTOMER HAS NOT RECEIVED ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED TO OR CONNECTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600 PRO SYNCHRON® CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 600 PRO N/A

Patients

Seq Age Sex Outcome Treatment
1