FDA Adverse Event Malfunction Summary report: N

ADULT DUAL-HEATED BREATHING CIRCUIT

MDR report key: 1882683 · Received October 18, 2010

Report

Report Number
9611451-2010-00619
Event Type
Malfunction
Date Received
October 18, 2010
Date of Event
September 21, 2010
Report Date
September 21, 2010
Manufacturer
FISHER & PAYKEL HEALTHCARE LTD.
Product Code
BZE
PMA / PMN Number
K983112
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE RT240 ADULT DUAL-HEATED BREATHING CIRCUIT IS EN ROUTE TO FISHER & PAYKEL HEALTHCARE FOR INVESTIGATION. WE WILL PROVIDE A FOLLOW-UP REPORT ONCE WE RECEIVE THE COMPLAINT DEVICE AND HAVE COMPLETED OUR INVESTIGATION.

Additional Manufacturer Narrative · 1

(B)(4). METHOD: A BOX WITH AN RT340 PRODUCT LABEL BUT CONTAINING 10 RT240 BREATHING CIRCUIT KITS WAS RETURNED TO FISHER & PAYKEL HEALTHCARE (FPH) IN (B)(4) FOR VISUAL INSPECTION. RESULTS: INSPECTION CONFIRMED THE REPORTED FAULT. THE INCORRECT PRODUCT LABEL (RT340 INSTEAD OF RT240) WAS ATTACHED TO THE BOX. A LOT CHECK REVEALED NO OTHER COMPLAINTS OF THIS NATURE FOR LOT NUMBER 100819. CONCLUSION: THE PACKAGING HAD BEEN PRE-LABELLED WITH AN RT340 PRODUCT LABEL, HOWEVER, THE MANUFACTURING LINE CHANGED OVER TO THE RT240 BREATHING CIRCUIT. THIS RESULTED IN THE RT240 BREATHING CIRCUIT KITS BEING PACKED IN A BOX LABELED WITH RT340. THERE ARE STANDARD OPERATING PROCEDURES (SOPS) IN PLACE TO ASSIST OPERATORS ON THE PRODUCTION LINE CORRECTLY PACK BREATHING CIRCUITS. THIS INCLUDES INSTRUCTIONS STATING THAT A LABEL SHOULD ONLY BE AFFIXED TO A BOX IF THE BOX IS GOING TO BE PACKED. (B)(4).

Description of Event or Problem · 1

A DISTRIBUTOR IN (B)(6) REPORTED TO A FISHER & PAYKEL HEALTHCARE'S (FPH) CUSTOMER CARE SPECIALIST IN OUR US OFFICE "THAT A CASE OF RT340 WAS MISLABELED AND INSIDE WAS RT240". THIS WAS NOTICED PRIOR TO PATIENT USE. NO PATIENT CONSEQUENCE WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ADULT DUAL-HEATED BREATHING CIRCUIT BZE FISHER & PAYKEL HEALTHCARE LTD. T240 100917

Patients

Seq Age Sex Outcome Treatment
1