FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM

MDR report key: 1882158 · Received October 25, 2010

Report

Report Number
2050012-2010-01043
Event Type
Malfunction
Date Received
October 25, 2010
Date of Event
October 6, 2010
Report Date
October 25, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K060256
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC PRIOR TO AND AFTER THE EVENT WAS WITHIN THE ESTABLISHED RANGES. THE CUSTOMER QUESTIONED WHY THE OBSTRUCTION DETECTION FEATURE DID NOT FLAG THE SAMPLE. A BCI FIELD SERVICE ENGINEER (FSE) CHECKED THE OBSTRUCTION DETECTION HARDWARE AND CONFIRMED IT WAS OPERATING TO THE SPECIFICATIONS. THE FSE EXPLAINED TO THE CUSTOMER THAT THE OBSTRUCTION DETECTION FEATURE IS DESIGNED TO DETECT TOTAL BLOCKAGE, BUT MAY NOT DETECT PARTIAL BLOCKAGE. BCI LABELING GIVES INSTRUCTIONS THAT THE SAMPLES WITH LESS THAN THE ANALYTICAL RANGES SHOULD BE CONFIRMED BY DILUTION. THE ROOT CAUSE FOR THIS EVENT WAS FIBRIN IN THE SAMPLE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO ERRONEOUSLY LOW PHENYTOIN (PHY) AND VALPROIC ACID (VPA) RESULTS OF <0.1 UG/ML GENERATED BY UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM. THE RESULTS WERE REPORTED OUT OF THE LABORATORY, AND THE PHYSICIAN QUESTIONED THE RESULTS. THE LAB CHECKED THE SAMPLE AND FOUND A FIBRIN CLOT. SUBSEQUENT TESTING AFTER REMOVAL OF FIBRIN PRODUCED HIGHER RESULTS AND THE RESULTS WERE AMENDED TO 11.8 UG/ML FOR PHY AND 21.5 UG/ML FOR VPA.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. DXC 600I NA

Patients

Seq Age Sex Outcome Treatment
1